beautypg.com

Simple fixes – Asus ESC500 G3 User Manual

Page 178

background image

Appendix: Reference information

A-2

Simple fixes

Some problems that you may encounter are not due to defects on the system or the

components. These problems only require simple troubleshooting actions that you can

perform by yourself.

Problem

Action

The power LED on the workstation or

on the monitor does not light up.

1. Check if the power cable is properly

connected to the power connector in the

system rear panel.
2. Ensure that the power cables are

connected to a grounded power outlet.
3. Press the power button to make sure that

the system is turned on.

The keyboard does not work

Check if the keyboard cable is properly

connected to the PS/2 keyboard port.

The mouse does not work

Check if the mouse cable is properly

connected to the mouse port.

The system does not perform Power-

On Self-Test (POST) after turning on

the system.

1. Check the memory modules and make sure

you installed compatible DIMMs.
2. Ensure that the DIMMs are properly

installed on the sockets.

The system continuously beeps after

it was turned on.

1. Check the memory modules and make sure

you installed compatible DIMMs.
2. Ensure that the DIMMs are properly

installed on the sockets.

The message “Non-system disk or

disk error” appears

1. Check if a bootable HDD is active.
2. Check if the HDDs are properly

installed.

Network connection not available

1. Ensure that the network cable is connected

to the LAN port on the rear panel.
2. Ensure that you have installed the LAN

drivers from the support CD.