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Asus O!Play Gallery User Manual

Page 66

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Chapter 4: Troubleshooting

4-8

Error Message

Action

Unable to compile media library on the

read-only storage device.

1. Eject and disconnect the USB device

from the media player.

2. Connect the USB device to your

computer and make sure the read-only

protection is disabled.

3. Attach the USB device to the media

player again.

Unrecognized storage device.

The USB device model is not supported.

Use another USB device.

Question XX: WD USB HDD

Trouble Shooting

This indicates a system diagnostic

failure. Contact WD Technical Support for

assistance.

This folder is empty.

There are no supported media files in the

selected folder. Select another folder that

contains media files of the correct format.

Unable to play the selected file. Please

recreate the file by using the included

media editing software.

1. Eject and disconnect the USB device

from the media player.

2. Connect the USB device to your

computer and make sure the file format

is correct.

3. Attach the USB device to the media

player again.