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Troubleshooting, Common problems and solutions, Chapter -troubleshooting – Asus WL-320gP User Manual

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ASUS 802.11g Access Point

Chapter -Troubleshooting

. Troubleshooting

This chapter provides you with troubleshooting tips and solutions. If

problems still exist in your Access Point, contact Technical Support as listed

on the front of this manual.

Common Problems and Solutions

Problem
The ASUS 802.11g AP does not power up:

Solution
• Check for faulty 802.11g AP power supply by measuring the output

voltage with an electrical test meter.

• Check failed AC supply (power outlet)
Problem
Cannot communicate with other ASUS APs through a wired network

connection.

Solution
• Verify network configuration by ensuring that there are no duplicate

IP addresses. Turn off the device in question and ping the assigned IP

address of the device. Ensure no other device responds to that address.

• Check that the cables used have proper pin outs and connectors or use

another LAN cable.

• Check that the hub, switch, or computer that the ASUS AP is connected

and that all devices support 10Mbps speed.

This is what you will see if you connect the ASUS 802.11g AP to:

10/100 Mbps Hub

Pure 100 Mbps Hub

Hub LED

ON

OFF

Access Point (Link) LED

ON

ON

You will not know if the connection is bad from the ASUS AP Link LED

alone, you will have to look at the Hub LED if you are not sure what kind

of hub the ASUS AP is attached to.