Theatre Solution Acclaim Auditorium Seating - Manual (Page 29)

28 Installation Instructions Acclaim Auditorium Seating
Maintenance Instructions
The Acclaim chairs are designed and built for years of reliable service. The durability and beauty of the chair will
however, be greatly enhanced with proper care and inspection, as described below. Each project will be provided with an
Operations and Maintenance (O&M) Manual which will describe in detail the maintenance measures to be taken by onsite
personnel. For more information on the care of the veneer and fabric components of your product, please refer to the
Finishes section of the Theatre Solutions binder.
Preventative Maintenance
Inspection and Cleaning
In the first year after the original installation, it is recommended that the chairs be inspected quarterly to insure
that all chairs remain secure to the floor, and that the seats and backs remain tight to the leg frames. After the
first year, this inspection interval can become longer, but should never exceed 6 months.
Lubrication
There are no components in the Acclaim chair which require lubrication. Seat pivot hinges include a nylon
bushing to insure silent and consistent performance.
Periodic Readjustment
Besides inspecting for loose screw attachments, there should not be any routine need for readjustment. If,
however, a loose connection is discovered, please refer to the appropriate drawing and instructions for installing
the subject component. These drawings and instructions can be found in the O&M Manual.
Corrective Maintenance
The Acclaim chair has been designed and tested to achieve optimum performance and durability. In general,
onsite maintenance personnel can provide the appropriate service to correct problems if they have the necessary
spare parts and installation instructions.
Troubleshooting
In the event that a problem with the performance or finish of the chair occurs, it is often possible for immediate
on-site remedies. TSI recommends that any loose component should be inspected for any visible evidence of
breakage. If evidence is found, the part should be immediately replaced. If there is no evidence of breakage,
the attachment hardware should be checked to insure tightness.
Obtaining Replacement Parts
A complete list of spare parts provided with the original installation is included in the O&M Manual. If any
additional parts are required, simply contact Theatre Solutions and refer to the appropriate part number or the
description listed in a drawing depicting the component.
Service Calls
For service work which cannot be executed by building user, contact Theatre Solutions and we will assist in
arranging for a visit by qualified technicians.
Shipping Back to Theatre Solutions
Prior to returning any component part(s) to Theatre Solutions, please contact us by phone or fax for instructions
on packaging and shipment method.