SCANTECH ID (Champtek company) M-9030 - Manual (Page 33)

Mica M-9030
27
C. TROUBLESHOOTING
This section contains information on solving problems you may encounter when
using the scanner. If troubles occur, take a moment to read the information in this
section. However, before referring to the diagnostic tips ensure that the scanner is
installed as described in Chapter 2 and that all cables are properly connected.
Problem Diagnostic Tips
The scanner is on but a barcode
cannot be read.
• The scanner window is dirty. Clean the
scanner window as described in section
3.3.
• The presented barcode type is not
enabled. Select the barcode type with
the Configuration Guide.
• The scanner is disabled by the host.
Refer to section 3.2.
• The barcode type you presented to the
scanner is not supported by Mica.
The scanner does not accept more
than two or three barcodes.
• There is no proper handshaking with the
host system. Switch the host system on
and check connection and
communication settings.
A barcode is read by the scanner but
not accepted by the host system. • The communication cable is not
connected to the serial port of your host
system. Refer to the manual of your
host system to locate the serial port.
• The communication settings of the host
and scanner do not match. Ensure that
the setting values for both devices are
the same. For proper adjustment
values, refer to the Configuration Guide.
• The communication cable does not suit
your host system. Contact your supplier
for the correct communication cable.
• The data format is not supported by the
software running on the host system.