Upgrades, Service – Ocean Optics Torus Operating Instructions User Manual
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About This Manual
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097-11101-000-02-201208
Engineering-level documentation is located on our website at
Technical → Engineering Docs.
You can also access operating instructions for Ocean Optics products from the Software and Technical
Resources CD that ships with the product.
Upgrades
Occasionally, you may find that you need Ocean Optics to make a change or an upgrade to your system.
To facilitate these changes, first contact Customer Support to obtain a Return Merchandise Authorization
(RMA) number. Please contact Ocean Optics for specific instructions when returning a product.
Service
Our Total Technical Service protection plans protect your spectrometer for one year for any contingency -
- no matter what the circumstances, including total loss. Under these plans, Ocean Optics will repair or
replace your instrument with no deductible or any other out-of-pocket expense required from you. USB
service plans include the following:
• TTS-USB: Protects your Ocean Optics USB spectrometer for any contingency for 1 year.
Provides for full spectrometer replacement, if necessary. Limited to 1 full replacement per year.
• TTS-USB-E: This special plan for Ocean Optics USB spectrometers not previously covered
protects for any contingency for 1 year. Provides for full spectrometer replacement, if necessary.
Limited to 1 full replacement per year. This coverage starts 30 days after purchasing the plan.
In addition, we also have the WAVECAL-USB spectrometer maintenance and calibration service
available to recalibrate, clean and perform any adjustments necessary on your Torus Spectrometer.
Contact us to learn more about these great service plans.
WARNING
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC COMPLIANCE
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which the user will be required to correct the interference at his on
expense.
WARNING:
The authority to operate this equipment is conditioned by the
requirement that no modifications will be made to the equipment unless the changes
or modifications are expressly approved by the manufacturer.