Cobalt Digital COMPASS 9822 Downconverter - Manual (Page 82)

3
Troubleshooting
3-50 9822 PRODUCT MANUAL 9822-OM (V4.1)
9822 Processing Error Troubleshooting
Table 3-4 provides 9822 processing troubleshooting information. If the 9822
card exhibits any of the symptoms listed in Table 3-4, follow the
troubleshooting instructions provided.
In the majority of cases, most errors are caused by simple errors where the
9822 is not appropriately set for the type of signal being received by the card.
Note: The error indications shown below are typical for the corresponding error con-
ditions listed. Other error indications not specified here may also be displayed
on DashBoard™ and/or the 9822 card edge status indicators.
Note: Where errors are displayed on both the 9822 card and network remote con-
trols, the respective indicators and displays are individually described in this
section.
Table 3-4 Troubleshooting Processing Errors by Symptom
Symptom Error/Condition Corrective Action
• DashBoard™ shows Video
yellow icon and Input Invalid
message in 9822 Card Info
pane.
• Card edge Input Format LEDs
show continuous cycling.
No video input present Make certain intended video source is
connected to appropriate 9822 card video
input. Make certain BNC cable connections
between frame Rear I/O Module for the card
and signal source are OK.
• DashBoard™ shows Frame
Sync red icon and Reference
Invalid message in 9822 Card
Info pane.
• Card edge red ERR indicator
illuminated.
Frame sync reference not
properly selected or not being
received • If external frame sync reference is not
intended to be used, make certain the
Framesync Enable selection list is set to Off
or Input Video as desired.
• If external frame sync reference is intended
to be used, make certain selected external
frame sync reference is active on frame
sync card frame bus. (External reference
signals Reference 1 and Reference 2 are
distributed to the 9822 and other cards via a
frame bus.) Refer to Framesync function
submenu tab on page 3-23 for more
information.