Philips HR1871 - Manual (Page 12)

Environment
- Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 17).
guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at www.
philips.com or contact the Philips Consumer Care Centre in your country (you find its phone
number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
Replacement
How to order parts
If you need to replace a part or want to purchase an additional part, go to your Philips dealer or
visit www.philips.com/support. If you have problems obtaining the parts, please contact the Philips
Consumer Care Centre in your country.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
The appliance does
not work.
The appliance is equipped with a safety system. If the parts have not
been assembled correctly, the appliance does not work. Switch off the
appliance and check whether the parts have been assembled in the right
way.
The appliance stops
during use.
The juicer is overheated. Switch off and unplug the appliance. Remove
the pulp from the integrated pulp container. Wait until the appliance has
cooled down. Then press the overload protection button on the bottom
of the motor unit.
The appliance slows
down during use.
The integrated pulp container has reached its maximum capacity. Switch
off the appliance and remove the pulp from the integrated pulp
container.
The appliance makes a
lot of noise, gives off
an unpleasant smell, is
too hot to touch, gives
off smoke etc.
It is common for a new appliance to produce an unpleasant smell or
emit a little smoke when it is first used. The phenomenon stops after you
have used the appliance a few times.
The appliance is blocked. Check if any fruit or vegetable is stuck in the
filter. If so, switch off the appliance, remove the stuck part and start
juicing again.
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