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7 maintenance and fault rectification, 1 maintenance, 2 rectify faults – VEGA VEGAMET 381 User Manual

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7 Maintenance and fault rectification

VEGAMET 381 • 4 … 20 mA signal conditioning instrument

27567-01-131025

7 Maintenance and fault

rectification

7.1 Maintenance

If the instrument is used properly, no special

maintenance is required in normal operation.

7.2 Rectify faults

Failure reasons

A maximum of reliability is ensured. Neverthel-

ess, faults can occur during operation. These

may be caused by the following, e.g.:

Measured value from sensor not correct

Voltage supply

Interference on the cables

Fault rectification

The first measures to be taken are to check the

input/output signals as well as to evaluate the

error messages via the display. The procedure

is described below. In many cases, the causes

can be determined in this way and faults can be

rectified.

24 hour service hotline

Should these measures not be successful,

please call in urgent cases the VEGA service

hotline under the phone no. +49 1805 858550.
The hotline is available to you 7 days a week

round-the-clock. Since we offer this service

world-wide, the support is only available in

the English language. The service is free of

charge, only the standard telephone costs will

be charged.
Fault message

The signal conditioning instrument and the

connected sensors are permanently monitored

during operation and the values entered during

parameter adjustment are checked for plausibi-

lity. If irregularities occur or in case of incorrect

parameter adjustment, a fault signal is triggered.

In case of an instrument defect or line break/

shortcircuit, a fault signal is also triggered.
The fail safe relay deenergises in case of failure,

the failure indication lights and the current

output jumps to 22 mA. In addition, one of the

following fault messages is outputted on the

display.

Fehlercode Ursache

Beseitigung

E003

CRC error (error

with self-check)

Carry out a reset
Send instrument for repair

E014

Sensor current

> 21 mA or short-

circuit

Check sensor, e.g. on failure
Remove short-circuit

E015

Sensor in boot

phase
Sensor current

< 3.6 mA or line

break

Check sensor, e.g. on failure
Remove line break
Check connection of the sensor

E016

Empty/full adjust-

ment reversed

Carry out a fresh adjustment

E017

Adjustment span

too small

Carry out a fresh adjustment and increase the distance between

min. and max. adjustment

E021

Scaling span too

small

Carry out a fresh scaling, increase the distance between min. and

max. scaling.

E110

Relay switching

points too close

together

Increase the difference between the two relay switching points