VTech CS6124_-2-31 (without CHARGE LED) Manual - Manual (Page 54)

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Appendix
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off (page 11).
Make sure the telephone line cord and power adapter are plugged in properly
(page 2).
The handset may be too far from the telephone base. Move it closer to the
telephone base.
There may be too many extension phones on the telephone line to allow all of
them to ring simultaneously. Unplug some of them.
If other telephones in your home are having the same problem, the problem is in
the wiring or telephone service. Contact your telephone service provider (charges
may apply).
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the
same problem, the problem is in the telephone wall jack. Contact your telephone
service provider (charges may apply).
The telephone line cord may be defective. Install a new telephone line cord.
Remove and install the battery again and place the handset in the telephone
base or charger.
Wait for the handset to synchronize with the telephone base. Allow up to one
minute for this to take place.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug
the telephone base into a different working electrical outlet not controlled by a
wall switch.
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait
for 15 seconds and plug it back in again. Allow up to one minute for the cordless
handset and the telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
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Troubleshooting