AASTRA Re-direction Services (RCS) User Guide EN - Manual (Page 5)

Welcome
41-001302-01 Rev 00 – 06.2010
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Welcome
The Aastra Redirection and Configuration Service (RCS) is a service that offers touchless deployment, firmware
control, and branding of Aastra IP Phones. Aastra’s RCS eases the issues Service Providers face with mass deploy-
ments. By simply entering the MAC address of a SIP phone into Aastra’s Global RCS server, upon initial boot-up, a
phone can be loaded with the proper pre-determined firmware version, then routed to its assigned server for con-
figuration.
About this guide
This Aastra Redirection Service Guide provides information on the basic setup, operation, and maintenance of the Aastra
Redirection Service for all models of Aastra IP phones. It also includes details on the configuration of IP phones using the
Aastra Redirection Service.
Audience
This guide is for distributors, deployers, service technicians, Users and Super Users of Aastra IP phone products who con-
figure and manage phones, servers, and accounts.
This guide contains information that is at a technical level, more suitable for system or network administrators. Prior
knowledge of IP Telephony concepts is recommended.
Documentation
The related RCS documentation consists of:
• Aastra Redirection and Configuration Service (RCS) Administrator Guide - contains Administrator-only information
and procedures for maintaining and managing the RCS.
• Latest Aastra Redirection and Configuraiton Service (RCS) Release Notes - contains up-to-date information on new
features, issues resolved, and known issues pertaining to the RCS.
The related IP phone documentation consists of:
• SIP IP Phone Installation Guide – contains installation and set-up instructions, information on gen-
eral features and functions, and basic options list customization. Included with the phone.
• Model 9xxxi and 67xxi SIP IP Phone Administrator Guide – explains how to set the phone up on the network, as well
as advanced configuration instructions for the SIP IP phone. This guide contains information that is at a technical level
more suitable for a system or network administrator. ‘
• SIP IP Phone User Guides – explains the most commonly used features and functions for an end user.
This guide complements the Aastra product-specific Installation Guide and the Aastra product-specific User Guide.
Note:
For information and procedures for an RCS Administrator, see the Aastra Redirection and Configuration Service (RCS)
Administrator Guide which contains Administrator-only information.