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Frequently asked questions, 2009 rdx – Acura 2009 RDX Navigation User Manual

Page 135

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Navigation System

135

Frequently Asked Questions

Traffic

Problem

Solution

My Real-Time Traffic is missing and is not displaying
properly. What is wrong?

Verify the following:
• Check the traffic icon on the icon bar, and the icon options for traffic.

Page

65

walks you through the verification steps.

• Your XM NavTraffic subscription may have expired. Call XM at (800)

852-9696 and verify your account status. If your subscription has lapsed,
you may need to request a “rapid refresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh.

• It is possible that there is a temporary technical problem with your

metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page

114

).

• If the situation persists, see your Acura dealer for assistance.
• Real-Time Traffic relies on a satellite signal. It will not work correctly in

Hawaii and Alaska.

2009 RDX

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