Frequently asked questions, 2009 rdx – Acura 2009 RDX Navigation User Manual
Page 135

Navigation System
135
Frequently Asked Questions
Traffic
Problem
Solution
My Real-Time Traffic is missing and is not displaying
properly. What is wrong?
Verify the following:
• Check the traffic icon on the icon bar, and the icon options for traffic.
Page
65
walks you through the verification steps.
• Your XM NavTraffic subscription may have expired. Call XM at (800)
852-9696 and verify your account status. If your subscription has lapsed,
you may need to request a “rapid refresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh.
• It is possible that there is a temporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page
114
).
• If the situation persists, see your Acura dealer for assistance.
• Real-Time Traffic relies on a satellite signal. It will not work correctly in
Hawaii and Alaska.
2009 RDX
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