Activeforever OptiFlex 3 Knee CPM (OptiFlex3 Knee CPM) - Manual (Page 21)

OptiFlex® 3 Continuous Passive Motion (CPM) Therapy Unit
18
MAINTENANCE
CLEANING
After each use, clean the unit using a soft cloth dampened with water and a mild antibacterial detergent.
SERVICE
Should the OptiFlex 3 CPM unit require service, contact the selling dealer or Chattanooga Group Service Department.
All returned units to the factory for service must include the following:
WARRANTY REPAIR/OUT OF WARRANTY REPAIR
1. Written statement containing the following information:
• RA Number - Obtain from factory
• Unit Model Number
• Unit Serial Number
• Contact person with phone and fax numbers
• Billing address (for out of warranty repair)
• Shipping address (where to ship unit after repair)
• Detailed description of problem or symptoms
2. Copy of original invoice issued at purchase of the unit.
3. Ship unit to Factory in the original container with all accessories and information as required in item one (1) above to:
Chattanooga Group
4717 Adams Road
Hixson, TN 37343 USA
Phone: USA: (800) 592-7329
Fax: (423) 875-5497
Canada: (800) 361-6661
Outside USA: +1 (423) 870-7200
Outside USA Fax: +1 (423) 870-2046
Service to these units should be performed only by Service Technicians certified by Chattanooga Group.