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Troubleshooting – JVC GZ-MG330 User Manual

Page 33

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33

ENGLISH

FURTHER INFORMATION

The camera is a microcomputer-controlled
device. External noise and interference (from
a TV, a radio, etc.) might prevent it from
functioning properly.

The following phenomena are not
malfunctions.

The camera heats up when it is used for a

long time.

The battery heats up during charging.

When playing back a video fi le, the

image stops momentarily or the sound is
interrupted at junctions between scenes.

To solve the problem, fi rst follow the

instructions below.

If the problem is not solved, reset the

camera. (

੬ below)

If the problem persists, please consult your

nearest JVC dealer.

To reset the camera

1) Close the LCD monitor to turn off the

camera and remove the power supply
(battery pack or AC adapter) from the
camera, then reattach it.

2) Select [FACTORY PRESET] from the

MENU.

Trouble

Action

Po
w

e

r

No power is supplied.

Connect the AC adapter securely.

Detach the battery pack once again and reattach it fi rmly.

Replace the dead battery with a fully charged one.

14
14

The power does not
turn on, or the battery
operation time is
extremely short even
after the battery is fully
charged.

Make sure to use the camera under appropriate operating

temperatures.

The battery is worn out and needs to be replaced. Please

purchase a new one.

36

The access/charge
lamp on the camera
does not light during
charging.

Charging may stop in places subject to extremely high/low

temperatures to protect the battery. It is recommended to
charge it in places with a temperature of 10°C to 35°C.

When the battery is already fully charged, the lamp does

not light. Check the remaining battery power.

15

Recor

ding

Recording cannot be
performed.

Recording medium is full. Delete unnecessary fi les or

replace the microSD card.

Select the recording medium properly.

20

During recording, the
date/time does not
appear.

Touch the DISP button once.

13

During video recording,
the
7REC indicator
fl ashes.

The temperature of the camera is increasing. If the

camera continues to heat up, recording may be stopped
to protect the recording medium. In this case, turn off the
power, and then wait until the camera cools down.

Digital zoom does not
work.

Change the settings in [ZOOM].

Digital zoom is not available in the still image recording

mode.


Troubleshooting