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Customer support information, Cyberlink – JVC GZ-MG330 User Manual

Page 32

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Contact us for Information on the Provided Software

Use of this software is authorized according to the terms of the software licence.

JVC

When contacting the nearest JVC offi ce or agency in your country (refer to the JVC Worldwide
Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this
software, please have the following information ready.

Product Name

Model

Problem

Error Message

PC

Manufacturer
Model

(Desktop/Laptop)

CPU
OS
Memory

(MB)

Available Hard Disk Space (GB)

Please note that it may take some time to respond to your questions, depending on their subject
matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specifi cations or performance of the OS, other applications or drivers.

CyberLink

Telephone/fax support

Location

Language

Offi ce hours

(Mon. to Fri.)

Phone #

Fax #

Germany

English / German /

French / Spanish /

Italian / Dutch

9:00 to 17:00

+49-700-462-92375

+49-241-70525-25

Taiwan

Mandarin

9:00 to 18:00

+886-2-8667-1298

ext. 333

+886-2-8667-1300

Japan

Japanese

10:00 to 17:00

+81-3-3516-9555

Paid voice support

Location

Language

Lines are open

(Mon. to Fri.)

URL

U.S.A.

English

13:00 to 22:00

CST

http://www.cyberlink.com/english/cs/

support/new_site/voice_support.jsp

Support web/e-mail

Language

URL/e-mail address

English

http://www.cyberlink.com/english/cs/support/new_site/support_index.html

German / French /

Spanish / Italian

[email protected]

Japanese

http://jp.cyberlink.com/support/

Customer Support Information