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3com warranty and support services – 3Com 3CRWDR200A-75 User Manual

Page 108

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108

C

HAPTER

6: T

ROUBLESHOOTING

You can expand the number of connections available on your LAN
by using hubs, switches and wireless access points connected to
the Router. 3Com wireless access points and OfficeConnect hubs
and switches provide a simple, reliable means of expanding your
network; contact your supplier for more information, or visit:

http://www.3com.com

Does the Router support virtual private networks (VPNs)?

The Router supports VPN passthrough, which allows VPN clients on
the LAN to communicate with VPN hosts on the Internet. It is also
possible to set up VPN hosts on your LAN that clients elsewhere on
the Internet can connect to, but this is not a recommended
configuration.

Where can I download software updates for the Router?

Updates to the Router software are posted on the 3Com support
web site, accessible by visiting:

http://www.3com.com

What other online resources are there?

The 3Com Knowledgebase at:

http://knowledgebase.3com.com

is a database of technical information covering all 3Com products.
It is updated daily with information from 3Com technical support
services, and it is available 24 hours a day, 7 days a week.

3Com Warranty and
Support Services

Before you contact 3Com for warranty support, whenever possible,
please first register your product at

http://eSupport.3com.com/

Registration helps us to provide faster service when you contact us.

To ensure that we use your time wisely, please be prepared to provide us
with information on what you have done already to try to solve the
problem, as well as the following details: