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Chapter 14 troubleshooting, 1 problems starting up the prestige – ZyXEL Communications PRESTIGE 128MH User Manual

Page 177

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Prestige 128MH PSTN Router/Hub

Troubleshooting

14-1

Chapter 14

Troubleshooting

This chapter covers the potential problems you may run into and the possible remedies. After each
problem description, some instructions are provided to help you to diagnose and to solve the
problem.

14.1 Problems Starting Up the Prestige

Table 14-1.

Troubleshooting the Start-Up of your Prestige

Problem

Corrective Action

None of the LEDs are on when
you power on the Prestige

Check the connection between the AC adapter and the Prestige.

If the error persists, you may have a hardware problem. In this case
you should contact technical support.

1.Check to see if the Prestige is connected to your computer’s serial
port.

VT100 terminal emulation

9600 Baud

Cannot access the Prestige via
the console port.

2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:

No parity, 8 Data bits, 1 Stop bit.