Zanussi ZKG5020 - Manual (Page 23)

Problem Possible solution
The grill and oven do not work. • Check that there is not a problem with your gas
supply.
You can do this by making sure the other gas ap-
pliances such as central heating or gas fires are
working.
• The battery may need replacing
• If you have checked the above: Allow the appliance
to cool for a couple of hours. The appliance should
now be working normally.
The oven is not cooking evenly. • Check that the appliance is correctly installed and
is level.
• Check that the recommended temperatures and
shelf positions are being used.
The oven temperature is too high or too low. • Check that the recommended temperatures and
shelf positions are being used. Be prepared to ad-
just the temperature up or down slightly to achieve
the results you want.
The hob burners will not light. • Ensure the burner parts have been placed correctly.
• The battery may need replacing.
• Check that there is not a problem with your gas
supply. You can do this by making sure the other
gas appliances such as central heating or gas fires
are working.
The flame colour is orange/yellow. • Due to the design of the burner the flame can appear
to be orange/yellow (flame disturbance) in certain
areas of the burner this is a natural occurrence.
The burner is not igniting or only partially lighting. • Check that the burner is dry and that food spillage
or cleaning fluids are not present on the burner. This
can be dried with a cloth and stubborn marks
cleaned away with a dry nylon brush (old toothbrush
etc.)
The burner sounds noisy. • It is natural for the burners to emit noise as the gas
is being drawn through the burner and may reduce
as they heat up.
The burner is emitting a popping sound. • This is a natural occurrence when the burner is
alight and does not affect the performance of the
burner.
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