ZyXEL Communications P-660RU-T V2 - Manual (Page 118)

Chapter 14 Troubleshooting
P-660RU-T v2 User’s Guide
118
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and Section 1.5 on page 27 .
2 Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
4 If the problem continues, contact your ISP.
V
I cannot access the Internet anymore. I had access to the Internet (with the
ZyXEL Device), but my Internet connection is not available anymore.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and Section 1.5 on page 27 .
2 Turn the ZyXEL Device off and on.
3 If the problem continues, contact your ISP.
V
The Internet connection is slow or intermittent.
1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5
on page 27 . If the ZyXEL Device is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2 Turn the ZyXEL Device off and on.