Common macintosh problems – Xerox 3119 User Manual

Page 48

Troubleshooting

9.12

Common macintosh problems

Problems in printer setup utility

Condition

Suggested solutions

There is described

"driver not

installed" at Product

List Window after

you click Add and

Select USB.

• Software is not installed correctly. Reinstall the

software. See Software Section.

• Make sure that you are using a high-quality cable.

Your product not

listed at Product

List Window after

you click Add and

Select USB.

• Make sure that the cables are connected correctly

and the machine is turned on.

• Check if “Ready” appears on the display of the

control panel. If not, clear the problem depending
on the error message; see “Understanding display
messages” on page 9.4.

• Make sure that the correct printer driver has been

selected at Product List Window after you click Add
and Select USB.