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Zebra Technologies DA402 User Manual

Page 33

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Adjust the print darkness and/or print speed. Refer to the six-flash

sequence in

“Feed Button Modes”

on page 31, or the ^PR and ~SD

commands in the ZPL II Programming Guide.

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The media being used is incompatible with the printer. Be sure to use

the recommended media for your application, and always use

Zebra-approved labels and tags.

There are long tracks of missing print (blank vertical

lines) on several labels.

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The printhead is dirty.

Clean the printhead

according to the instructions

on page 33.

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The printhead elements are damaged. Replace the printhead (see

“Replacing the Printhead”

on page 36).

The printing does not start at the top of the label, or

misprinting of one to three labels.

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The media may not be threaded under the media guides. Refer to

“Loading the Media”

on page 5.

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The printer needs to be calibrated. Refer to

“Auto Calibration”

on

page 18.

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The correct media sensor may not be activated. Manual calibration

selects the media sensing method for the labels being used (refer to the

^MN command in the ZPL II Programming Guide).

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Verify that the Label Top (^LT) command is correctly set for your

application (consult the ZPL II Programming Guide).

A label format was sent to, but not recognized by, the

printer.

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Is the printer in pause mode? If so, press the feed button.

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If the status LED is on or flashing, refer to

“What the Status LED is

Telling You”

on page 25.

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Make sure the data cable is correctly installed.

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A communications problem has occurred. First, make sure that the

correct communications port on the computer is selected. Next, verify

that the same handshaking is in use by both the printer and the computer.

Then, ensure that the baud rates of the printer and the computer match.

Refer to

“Communicating with the Printer”

on page 22.

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