Zebra Technologies DA402 - Manual (Page 32)

5. The media is out.
n
Load a roll of media, following the instructions in “Loading the
Media” on page 5. Then, press the feed button to resume printing.
The printhead is open.
n
Close the top cover. Then, press the feed button to resume printing.
The cutter is jammed.
n
Turn off the printer and remove any jammed labels from the cutter
unit. Then, turn on the printer to resume printing.
6. The printer is paused.
n
Press the feed button to resume printing.
7. The printhead is under temperature.
n
Continue printing while the printhead reaches the correct operating
temperature.
The printhead is over temperature.
n
Printing will stop until the printhead cools to an acceptable printing
temperature. When it does, the printer will automatically resume
operation.
8. FLASH memory is not programmed.
n
Return the printer to an authorized reseller.
Print Quality Problems
No print on the label.
n
Make sure the correct media (direct thermal) is loaded. Try this:
Quickly rub your nail or a blunt object over the label surface. If it does
not produce dark marks, the wrong media (thermal transfer) is loaded.
n
Is the media loaded correctly? Follow the instructions in “Loading the
Media” on page 5.
The printed image does not look right.
n
The printhead is dirty. Clean the printhead according to the instructions
on page 33.
n
The printhead is under temperature.
26