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Troubleshooting – VTech MI6895 User Manual

Page 52

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52

Problem

Suggestion

My caller ID isn’t

working

• Caller ID is a subscription service You must subscribe to this service for this feature to work

on your phone

• Your caller must be calling from an area that supports caller ID
• Both you and your caller’s telephone companies must use caller ID compatible equipment

My answering

machine is not

recording messages

• Make sure system is turned

ON (the ANS ON/OFF key is illuminated)

• Make sure the announce only feature is set to

OFF

I cannot hear recorded

messages

• Using the telephone base volume control, raise the volume to a comfortable listening level

CL is flashing in

the telephone base

message display

window

• You need to set the day and time Refer to the section(s) on setting day and time in this

user’s manual

• Make sure announce only feature is set to

OFF.

Common cure for

electronic equipment

If the unit does not seem to be responding normally, then try putting the handset in its telephone

base If it does not seem to respond, do the following (in the order listed):
Disconnect the power to the telephone base
2 Disconnect the handset battery, and spare battery, if applicable
3 Wait a few minutes
4 Connect power to the telephone base
5 Re-install the battery(ies)
6 Wait for the handset to re-establish its link with the telephone base To be safe, allow up to

one minute for this to take place

Troubleshooting