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Troubleshooting – VTech MI6895 User Manual

Page 48

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48

Problem

Suggestion

UNABLE TO CALL

TRY AGAIN displays

on my handset

• Move the handset closer to the telephone base You might have moved out of range
• If the handset is in its telephone base and the charging light does not light, refer to the charge

light is off in this troubleshooting guide

• Reset the telephone base Unplug the unit’s electrical power Wait for 5 seconds then plug it

back in Allow up to one minute for the handset and telephone base to reset

• Other electronic products can cause interference with your cordless phone Try installing

your phone as far away from these types of electronic devices as possible: wireless routers,

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless phones

The battery does not

hold a charge

• Charge the battery in the handset for 6 hours For optimum daily performance, return the

handset to its telephone base when not in use

• You may need to purchase a new battery, please refer to the battery sections in this user’s

manual

• Your phone might be malfunctioning Please refer to the

Warranty section of this user’s manual

for further instruction

If you subscribe to DSL

service

If you hear noise during conversations and/or your caller ID features aren’t functioning properly,

install a noise filter to the telephone line between the telephone base and the telephone line jack.

Contact your DSL provider to obtain a noise filter.

I hear other calls while

using my phone

• Disconnect your telephone base from the telephone jack, and plug in a regular telephone If

you still hear other calls, the problem is probably in your wiring or local service Call your local

telephone company

Troubleshooting