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3-4. how to diagnose by error code, Defect mode detected by the water heat exchange – Toshiba HWS-802XWHT6-E User Manual

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67

Toshiba

9-3-4. How to diagnose by error code

Defect mode detected by the water heat exchange

O ... Possible
× .... Not possible

Check

code

Diagnostic functional operation

Determination and action

Number of

abnormalities

for

confirmation

Detailed

item

Operational cause

Backup
present

Automat

ic reset

A01

Pump or flowing quantity error

1) Detected by TC sensor

TC 63°C is detected in the heating or
hot water supply heat pump operation
(except for defrosting).

Ч

Ч

1. Almost no or little water flow.
• Not enough vent air
• Dirt clogging in the water piping

system.

• The water piping is too long.
• Installation of buffer tank and

secondary pump

4

74

2) Detected by flow switch abnormality

When no signal of the flow switch is
showing 2 min after the built-in pump
operation started.

2

74

3) Detection of chattering abnormality in

the flow switch input

Chattering detection: Detects input
changes (OFF

⇔ON) 4 times within

10 seconds during operation.

4

74

4) Disconnection of the flow switch

connector

When the stopped built-in pump starts
its operation, the flow switch status is
detecting "water flow".

1. Disconnection of the flow switch

connector.

2. Defect of the flow switch.

2

74

A02

Temperature increase error (heating)

When one of the TWI, TWO and THO

sensors exceeds 70°C.

Heating

O

Hot water

×

O

1. Check the water inlet, water outlet

and heater outlet (TWI, TWO, THO)
sensors.

2. Defect of the backup heater (defect

automatic reset thermostat).

1

75

A03

Temperature increase error (hot water

supply)

When the TTW sensor exceeds 85°C.

Heating

O

Hot water

×

O

1. Check the hot water cylinder sensor

(TTW).

2. Check the hot water cylinder thermal

cut-out.

1

76

A04

Antifreeze operation

1)TWO>20°C condition:

2×TC+TWO < -12°C is detected.

2)TWO 20°C condition:

TC+TWO < 4°C is detected.

3)TWI 10°C is detected during

defrosting.

O

×

1. Almost no or little water flow.
• Dirt clogging in the water piping

system.

• The water piping is too long.

2. Check the heater power circuit.
• Power supply voltage, breaker,

power supply connection

3. Set the presence of the backup

heater.

4. Check the water inlet, water outlet

and heat exchange (TWI, TWO, TC)
sensors.

Heating2

Hot water2

Cooling4

77

A05

Piping antifreeze operation

Activating the heater under the condition

of TWO<4orTWI<4orTHO<4 does not

achieve TWO,TWI,THO 5°C after 30

min elapsed.

O

O

1. Check the heater power circuit.
• Power supply voltage, breaker,

power supply connection

2. Check the water inlet, water outlet

and heater outlet sensors (TWI,.
TWO, THO).

3. Disconnection of the backup heater.

1

78

+00A09-002_01EN_SVM_ALL_Air_to_Water.book Page 67 Monday, October 5, 2009 2:09 PM