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Setup error messages – Toshiba FIERY GA-1121 User Manual

Page 199

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Troubleshooting

Mac OS users may be unable to connect to the GA-1121 if a network administrator
has assigned it to a different zone, or has added zones where previously there were
none.

If you have configured the GA-1121 and set up client computers and network servers
according to guidelines in the

Configuration Guide

and the

User Software Installation

Guide

, try printing a Test Page (in Command WorkStation or Command WorkStation

LE, choose Print Pages from the Server menu).

If you can print the Test Page but still cannot print a document from a remote
computer, contact the system administrator to troubleshoot the network connection.

If you are unable to connect, and you cannot print the Test Page, check the copier/
printer’s touch panel display.

Setup error messages

For information on Setup error messages, see the

Configuration Guide

.

If this happens

Try this

The copier/printer is not in
Standby mode.

The copier/printer’s Automatic Power-Off function may have
shut down the copier/printer.
Turn the copier/printer on, and then try printing a Test Page
again when the copier/printer has warmed up.

You still cannot print a
Test Page.

Make a copy. If you can make a copy, restart the GA-1121,
and when you see Idle on the status line of the GA-1121
display, try printing a Test Page again. If the Test Page still
fails to print, contact your authorized service/support center.