Before calling service personnel – Toshiba TDP-T9 User Manual
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Before calling service personnel
If you think something is wrong, check the followings before contacting customer service.
Please see “
Trouble indications”
If This Happens
Check
No power
• Is the power cord plugged in? Is it connected to the projector?
• Is the outer lamp cover attached properly?
Power goes out
during use
• Is the ambient temperature high?
• Is the air intake or air exhaust blocked?
No picture
• Is the brightness setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
No audio
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
Picture not
displayed
correctly
• Is the input signal supported by the projector?
• Is there something generating an abnormal video signal, for
instance the video tape?
Picture blurred
Part of picture
out of focus
• Is the lens focus adjusted optimally?
• Is the projection distance within the projector’s supported range?
• Is the projector’s screen placement angle tilted too far?
• Are the sharpness or sampling phase adjustments off?
Image is dark
• Are the brightness or contrast adjustments off?
• Is the lamp nearing the end of its service life?
Colors too light
Bad shading
• Are the color,tint adjustments off?
• Is the screen dirty?
• Is the lamp nearing the end of its service life?
Control panel
key doesn’t work
• Is the key lock function on?
Remote control
doesn’t work
• Is the remote control ON/OFF switch set off?
• Are the remote control’s batteries drained?
• Are the batteries inserted into the remote control correctly?
• Is the remote control being used within the effective range?
• Are there any obstructions between the remote control and
projector?
• Are there any fluorescent or other bright lights shining at the
projector’s infrared remote sensor?