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Troubles shooting – Transition Networks SISPM1040-182D User Manual

Page 128

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Transition Networks

SISPM1040-182D

Technical Support: 1-800-260-1312

International: 00-1-952-941-7600

Troubles shooting

„ Verify that is using the right power cord/adapter (DC 24-48V), please don’t use the

power adapter with DC output higher than 48V, or it may damage this device.

„ Select the proper UTP/STP cable to construct the user network. Use unshielded

twisted-pair (UTP) or shield twisted-pair (STP) cable for RJ-45 connections that

depend on the connector type the switch equipped: 100

Ө Category 3, 4 or 5 cable

for 10Mbps connections, 100

Ө Category 5 cable for 100Mbps connections, or 100

Ө Category 5e/above cable for 1000Mbps connections. Also be sure that the

length of any twisted-pair connection does not exceed 100 meters (328 feet).

„

Diagnosing LED Indicators: To assist in identifying problems, the switch can be

easily monitored through panel indicators, which describe common problems the

user may encounter and where the user can find possible solutions.

„ If the power indicator does not light on when the power cord is plugged in, you may

have a problem with power cord. Then check for loose power connections, power

losses or surges at power outlet. If you still cannot resolve the problem, contact the

local dealer for assistance.

„ If the LED indicators are normal and the connected cables are correct but the

packets still cannot be transmitted. Please check the user system’s Ethernet

devices’ configuration or status.