Storage & service safety & regulatory statements, Storage, Caution – Tripp Lite HCRK-INT User Manual
Page 13: Service
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Storage & Service
Safety & Regulatory Statements
Storage
For short term storage (when charging the Battery Module between shifts), see “Operation” section.
CAUTION!
Even after the Power Supply Module is unplugged, its outlets may still deliver current,
until it is disconnected from the Battery Module and completely turned OFF (deactivated).
Before storing your Power Supply Module, make sure the Battery Module is fully charged. Next, turn the
Power Supply Module completely OFF by following these steps: (1) unplug the Power Supply Module
from the wall outlet (all LEDs and outlets should be OFF); (2) disconnect the Power Supply Module from
the Battery Module; (3) press and hold the "Power" button for at least one second to dissipate any
hazardous electrical charges that might remain inside the Power Supply Module (the Power Supply Module
will click and the alarm may beep briefly).
If you store your Power Supply Module and Battery Module for an extended period of time, recharge the
Battery Module once every month. Follow the connection and recharge procedure in the “Connection /
Start-Up” section. If you leave your Battery Module discharged for an extended period of time, it will
suffer a permanent loss of capacity
Service
Before returning your Power Supply Module or Battery Module for service, follow these steps:
1. Review the installation and operation instructions in this manual to ensure that the service problem does
not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the unit to the dealer. Instead, call Tripp Lite at
+1 773 869 1233. A service technician will ask for the Power Supply Module's and Battery Module's model
numbers, serial numbers and purchase dates and will attempt to correct the problem over the phone.
3. If the problem requires service, the technician will issue you a Returned Material Authorization (RMA)
number, which is required for service. If you require packaging, the technician can arrange to send you
proper packaging. Securely pack the unit to avoid damage during shipping. Do not use Styrofoam beads for
packaging. Any damages (direct, indirect, special, incidental or consequential) to the unit incurred during
shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Power
Supply Modules and Battery Supply Modules shipped to Tripp Lite or an authorized Tripp Lite service
center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If
the unit is within the warranty period, enclose a copy of your sales receipt. Return the unit for service using
an insured carrier to the address given to you by the Tripp Lite service technician.
It is the user's responsibility to verify and ensure that Tripp Lite's Medical-Grade, Mobile Power Retrofit Kit is appropriate for use within their
specific application (meeting all safety and regulatory requirements for the application).
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The
series number can be found on the product nameplate label, along with all required approval markings and information. When requesting
compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or
model number of the product.
UL CLASSIFICATION FOR MEDICAL EQUIPMENT: Class I, Type B, Ordinary Equipment, Continuous Operation.
UL/IEC 60601-1 APPROVAL: The Power Supply Module incorporates a Faraday-shielded isolation transformer that reduces the cumulative
leakage current of all connected equipment to below 300 microamps.
UL 1778 APPROVAL: The Power Supply Module described in this manual is UL 1778 listed. It meets strict requirements for UPS protection. It
provides battery backup during blackouts, switching between utility power and battery backup power in 2-4 milliseconds.
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