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Troubleshooting – Tripp Lite HCRK-INT User Manual

Page 12

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12

Troubleshooting

Problem

No AC output power
available at outlets.

Battery Module not recharging,
even with AC utility power
present.

Low battery alarm sounding.

Possible Solutions

Turn Unit ON: Turn the Power Supply Module ON using the
“Power” Button. See “Connection / Start-Up” section for details.

Check Connections: Check to make sure the Power Supply Module
and Battery Module are properly connected. Also, make sure the RUI
is connected to the Power Supply Module. The Power Supply Module
will not supply AC power without these connections. The user may
need to turn on the Power Supply Module manually (using the RUI's
“Power” button) after reconnection. See “Connection / Start-Up”
section for details.

Recharge Battery Module: If the Battery Module is fully discharged,
the Power Supply Module will be unable to supply output power
through its AC outlets. Allow the Battery Module to fully charge. See
“Connection / Start-Up” section for details.

Replace Blown Fuse: Replace the Battery Module's external fuses.
Replace with 25-amp standard automotive blade-type fuses.

Check Connections: Check to make sure the Power Supply Module
and Battery Module are properly connected. Also, make sure the
Power Supply Module's power cord is plugged into a live AC wall
outlet. See “Connection / Start-Up” section for details.

Replace Blown Fuse: Replace the Battery Module's external fuses.
Replace with 25-amp standard automotive blade-type fuses.

Replace Battery Module: The Battery Module will reliably supply
backup power for several years with normal use. When the Battery
Module reaches the end of its service life it will supply progressively
diminishing capacity. Contact Tripp Lite for additional information.

Check Battery Charge Level LED Meter: Silence the alarm, if
desired, with the “Alarm Mute” button. Check LED meter to
determine the percentage of charge remaining. (See “Operation”
section for charts illustrating Battery Charge LED Meter Display
depending on different charge levels while discharging and charging.)
When the charge level falls below 30%, the Battery Module is nearly
depleted and Power Supply Module shutdown is imminent. The user
should save open files and safely shut down connected equipment
immediately. If the cart is unattended and PowerAlert Software is
loaded on a computer connected to the Power Supply Module,
PowerAlert will automatically save open files prior to automatic
shutdown.

200702102 93-2657 HCRKINT Retrofit Kit OM.qxd 4/27/2007 11:33 AM Page 12