Toshiba 32SL410U - Manual (Page 54)

54
Chapter 8: Troubleshooting
• If you are not receiving a second audio program
from a known SAP source, make sure the MTS
feature is set to SAP mode (
page 38).
• If you hear audio that seems “incorrect” for the
program you are watching (such as music or a
foreign language), the SAP mode may be on. Set the
MTS
feature to Stereo mode ( page 38).
Remote control problems
• Remove all obstructions between the remote control
and the TV.
• The remote control batteries may be dead. Replace
the batteries ( page 20).
• If the TV still does not act as expected, use the
Reset Factory Defaults procedure ( page 28).
Channel tuning problems
• The channel may have been erased from the channel
memory by the Programming channels
automatically
feature. Add the channel to the
channel memory ( page 32).
• The channel may be blocked by the LOCK feature.
Unblock the channel ( page 42).
• If you are unable to tune digital channels, check the
antenna configuration ( page 24). If you are still
unable to tune digital channels, clear all channels
from the channel list and reprogram channels into
the channel memory (
page 24). If you are still
unable to tune digital channels, use the Reset
Factory Defaults procedure (
page 28). Also see
"TV stops responding to controls" and "Other
problems" (
page 53).
Closed caption problems
• If the program or video you selected is not closed-
captioned, no captions will display ( page 37).
• If text is not available, a black rectangle may appear.
If this happens, turn off the closed caption feature
(
page 37).
• A closed-caption signal may not display correctly in
the following situations: a) when a videotape has
been dubbed; b) when the signal reception is weak;
or c) when the signal reception is nonstandard (
page 37).
Rating blocking (V-Chip) problems
• If you forget your PIN code: While the PIN code
entering screen is displayed, press four times
within 5 seconds. The PIN code you previously
stored will be cleared (
page 40).
No REGZA-LINK operation
• The REGZA-LINK feature is available for Toshiba
REGZA-LINK compatible devices.
• Make sure the HDMI cables with the HDMI Logo
( ) are used.
• When the connected REGZA-LINK device does not
work correctly after you have changed settings of
the device, turn off your TV and unplug the power
cord, then plug and turn on again.
• If several devices are connected, REGZA-LINK
feature may not operate properly.
• Read the instruction manual furnished with the
connected REGZA-LINK device.
HDMI problems
For HDMI cables
Make sure to use cables with the HDMI Logo
(
) ( page 13).
Media Player problems
• Make sure that devices are connected correctly.
• Incorrect behavior may occur with a USB HUB
connection.
• Photo files that have been processed by PC photo
editing software may not be correctly viewed.
• The TV may select one format automatically and
play it when contents that support two or more
formats are played.
• Confirm contents of the USB storage device are
formats that correspond with this TV ( page 44).