TROY Group 2015 Series - Manual (Page 51)

Section 4 Troubleshooting
Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70433-001 Rev. A
4-5
Trouble-
shooting by
Symptom
(cont.)
MICR characters are too thick or too
thin.
Printer density setting is too dark or
too light.
Your MICR toner cartridge is nearly
empty.
Your MICR paper is out of
specification so that toner does not
adhere properly to the paper.
Faulty MICR toner cartridge.
Use of Non-TROY MICR toner or font.
Use TROY MICR defaults.
TROY MICR toner cartridge should not
be used if any print fading is visible
across the document.
Refer to TROY MICR paper
specifications elsewhere in this guide
and consult your paper vendor to
ensure you have the correct paper
(including correctly preprinted
background areas). Also, check to
ensure your paper has not altered due
to environmental conditions during
storage and handling.
Try another TROY MICR toner
cartridge. If the cartridge is faulty,
contact TROY Technical Support for
assistance.
Use TROY MICR toner or font, or
consult TROY Technical Support for
assistance.