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Customer support – Oricom ECO600 User Manual

Page 24

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Customer Support

If you feel this product is not working correctly please consult the user guide and ensure that
you are using the product in accordance with the instructions. Remove all extra telephone
equipment and connect only this telephone directly to the telephone socket. If the fault is still
present, connect another telephone (if available) to the telephone socket. The results will
show you whether the fault lies with this unit or with the telephone line.

If the product is working correctly the fault is on the telephone line. Please contact your
network operator for assistance.

To order spare parts additional handsets, replacement batteries and in case of any technical
issues you may have with product please consult our website for further information or send
us an email for a prompt response to your enquiry.

In the unlikely event of a fault developing, please contact us for assistance. If the product is
then found to be faulty you will be asked to return it directly to us with a copy of the purchase
receipt.


Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756

Customer support

Email: [email protected]
Web: www.oricom.com.au
Fax: (02) 4574 8898
Ph: (02) 4574 8888 or
1300 889 785 (for the cost of a local
call (excludes calls from mobiles)

New Zealand
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland

Customer support

Email:[email protected]
Web: www.atlasgentech.co.nz
Fax: (09) 574 2722
Ph: 0900 50 025 (Toll Call)