Oricom ECO600 - Manual (Page 22)

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Appendix
TROUBLESHOOTING
Problem(s) Tip(s)
No dial tone • Check your phone connections.
• The handset may be out of range. Move closer to the base.
• The battery capacity may be low. Charge battery.
Signal icon flashing
• The handset may be out of range. Move closer to the base.
• If the handset displays
UNREGISTERED
, register the handset. See page
20.
Registration fails
continuously
• Your base memory may be full. Delete any un-used handsets and try again.
See page 20.
No parking tone
• The handset may not be placed properly on the cradle. Try again.
• Charging contacts may be dirty. Disconnect the power supply first and then
clean contacts with a damp cloth.
• Turn on the handset tone. See page 17.
Handset on the charger
does not charge
• The batteries may be defective. Purchase new batteries from your dealer.
• Check that the batteries are inserted correctly.
• Make sure the handset is placed properly on the charger. The battery icon
animates while charging.
No display
• Check that the batteries are charged.
• Check the power and phone connections.
Bad audio (crackles,
echo, etc.)
• If you have Broadband installed you MUST install high quality line filters (not
supplied) on all phone sockets. This is not a problem with your phone.
• The handset may be nearly out of range. Move closer to the base unit.
• The phone may be experiencing interference from nearby electrical
appliances. Move the base unit.
• The phone may be in a location with thick walls. Move the base unit.
Handset does not ring • Check that the handset ringer is turned on. See page 17.
Caller ID does not
display number
• Caller ID service may not be activated. Check with your service provider.
• The caller’s information may be withheld or is unavailable.
Cannot make/answer a
2nd call
• 2nd call service may not be activated. Check with your service provider.
• Check that the recall selection is correct. See page 18.
• Check that the correct country has been selected. See page 8.