Onkyo TX-8011 - Manual (Page 22)

22
Troubleshooting
If you have any trouble using your TX-8011, look for a
solution in this section. If you can’t resolve the issue
yourself, contact your Onkyo dealer.
Can’t turn on the TX-8011?
• Make sure that the power cord is properly plugged into
the wall outlet.
• Unplug the power cord from the wall outlet, wait five
seconds or more, then plug the cable in again.
The TX-8011 turns off as soon as it’s turned on?
• The amp protection circuit has been activated.
Remove the power cord from the wall outlet immedi-
ately and contact your Onkyo dealer.
There’s no sound, or it’s very quiet?
• The speakers are turned off. Turn on speakers A or
speaker B (see page 17).
• Make sure that all audio connecting plugs are pushed
in all the way (pages 11–15).
• Make sure that the inputs and outputs of all compo-
nents are properly connected (page 11–15).
• Make sure that the polarity of the speaker cables is
correct and that the bare wires are in contact with
metal part of each speaker terminal (page 11)
• Make sure that the input source is properly selected
(page 17).
• If the AUDIO MUTE indicator is shown on the dis-
play, press the remote controller’s [MUTING] button
to unmute the TX-8011 (page 17).
• If your turntable has a moving coil (MC) type car-
tridge, you’ll need a commercially available MC head
amp (page 14).
• Make sure that none of the connecting cables are bent,
twisted, or damaged.
• No sound is heard while the T-2 MONITOR indicator
is on. Press the [TAPE 2 MONITOR] button.
Noise can be heard?
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on may degrade the
audio performance, so don’t do it.
• An audio cable may be picking up interference. Try
repositioning your cables.
• The turntable and speakers are located too close to
each other. Position them further apart.
Reception is noisy, FM stereo reception is
noisy, or the STEREO indicator doesn’t
appear?
• Relocate your antenna.
• Move the TX-8011 away from your TV or computer.
• Press the [FM MODE] button to select FM MUTE
OFF (page 19).
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
The remote controller doesn’t work?
• Make sure that the batteries are installed with the cor-
rect polarity (page 10).
• Install new batteries. Don’t mix different types of bat-
teries, or old and new batteries (page 10).
• Make sure that the remote controller is not too far
away from the TX-8011, and that there’s no obstruc-
tion between the remote controller and the TX-8011’s
remote control sensor (page 10).
Make sure that the TX-8011 is not subjected to
direct sunlight, or inverter-type fluorescent
lights. Relocate if necessary.
• If the TX-8011 is installed in a rack or cabinet with
colored-glass doors, the remote controller may not
work reliably when the doors are closed.
• When using the remote controller to control other
components, some buttons may not work as expected.
• Make sure that the cable and analog audio cable
are connected properly. Connecting only an cable
won’t work (page 15).
Power
Audio
Tuner
Remote Controller
The TX-8011 contains a microcomputer for signal pro-
cessing and control functions. In very rare situations,
severe interference, noise from an external source, or
static electricity may cause it to lockup. In the unlikely
event that this happens, unplug the power cord from the
wall outlet, wait at least five seconds, and then plug it
back in again.
Onkyo is not responsible for damages (such as CD
rental fees) due to unsuccessful recordings caused by
the unit’s malfunction. Before you record important data,
make sure that the material will be recorded correctly.
Resetting the TX-8011 to its factory defaults
To reset the TX-8011 to its factory defaults, turn it on
and, while holding down the [TAPE 1] button, press the
[DIRECT TUNING] button. “CLEAR” will appear on the
display and the TX-8011 will enter Standby mode.