About the software, Other problems – Ricoh CAPLIO R4 User Manual
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About the Software
For details about the software, refer to the “Software User Guide” 
(PDF file).
Other Problems
Problem
Cause
Solution
Refer to
Cannot load the SD 
memory card.
The card is facing the wrong way.
Load correctly.
P.20
The camera does not 
operate even when the 
buttons are pressed.
Battery is running low.
Charge the rechargeable battery or 
use the AC adapter.
P.16
P.19
P.171
Camera malfunction.
Press the POWER button to turn the 
camera off, and then press the 
POWER button to turn the camera on 
again.
P.22
Remove the battery and load it again. 
Reconnect the AC adapter cable 
properly, if using.
P.20
P.171
The date is incorrect.
The correct date/time are not set.
Set the correct date/time.
P.122
The set date disappeared. The battery was removed.
If the battery is removed for about one 
week, the date setting will be lost. 
Make the settings again.
P.122
Auto Power Off does not 
work.
Auto Power Off is set to [OFF].
Set the time for Auto Power Off.
P.116
The beep sound cannot 
be heard.
The beep sound volume is turned off. Use [VOL. SETTINGS] to set the
volume to a setting other than mute.
P.118
Images do not appear on 
the TV.
The VIDEO OUT MODE setting is 
incorrect.
Set it to the correct format.
P.124
The AV cable is not connected.
Connect the AV cable properly.
P.48
The TV is not correctly set to VIDEO 
IN.
Check that the TV is correctly set to 
VIDEO IN.
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