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I want to reset my blackberry curve, I want to talk to a support representative – Blackberry Curve User Manual

Page 43

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BlackBerry

®

Curve

43

I want to reset my BlackBerry Curve

Remove and reinsert the battery.

BlackBerry Internet Service messages are not being sent to my new
BlackBerry device

If you switch BlackBerry devices, you must update your BlackBerry

®

Internet Service

account to use the personal information number (PIN) and International Mobile Equipment
Identify (IMEI) for your new BlackBerry device. Open the

BlackBerry Setup

and select

Personal Email Setup

email setup application. On the Login screen, type your user name

and password. Click

Log In

. Click

Change Device

. Type the PIN and IMEI for your new

BlackBerry Curve. Click

Save

.

Note: To find the PIN and IMEI for your new BlackBerry device, from the Home Screen click

Settings

,

Options

then

Status

.

I want to talk to a support representative

For support using live chat with a AT&T Technical Support Representative, go to

www.forums.wireless.att.com/

and click

Register

.

For more tips and tricks, see the shortcuts section in the BlackBerry Curve
User Guide.

To access the user guide:
On your BlackBerry device, on the Home screen, click Help.
In the BlackBerry Desktop Software, click Help. Click BlackBerry Device Help.
On the BlackBerry User Tools CD, click User Guide.