Troubleshooting care service and repair – Radio Shack 43-3537 User Manual
Page 10
43-3537
UCZZ01370BA
03A02
Printed in China
RadioShack Corporation
Fort Worth, Texas 76102
6417$.'5*116+0)
We do not expect you to have any problems
with your phone, but if you do, these
suggestions might help.
If you still have problems, disconnect the
phone. If other phones on the same line work
properly, the fault is in this phone or its
installation. If you cannot find the problem,
take the phone to your local RadioShack
store for assistance.
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Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
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If your phone is not performing as it should,
take it to your local RadioShack store for
assistance. Modifying or tampering with the
phone’s internal components can cause a
malfunction and might invalidate its warranty
and void your FCC authorization to operate it.
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The phone does
not work
properly.
Be sure the base’s phone line
cord and AC adapter are
correctly and securely
connected.
Be sure the battery pack in the
handset is connected and
charged.
Return the handset to the base
for about 3 seconds to reset
the security access-protection
code.
The display
flashes slowly
when the
handset is
faceup on the
base.
Be sure the battery pack in the
handset is connected and
charged.
The handset
stops working or
works poorly
during a call.
Move the handset closer to the
base.
Be sure the handset’s battery
pack is charged. (If the battery
pack power is too low, the
handset cannot display
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Lift the base’s antenna to a
fully vertical position.
Low volume or
unusual sounds.
Someone has picked up
another phone on the same
line. Hang up the other phone.
Your
conversation is
difficult to hear
due to dropout
or muting.
Keep the handset away from
computers, remote control
toys, wireless microphones,
alarm systems, intercoms,
room monitors, fluorescent
lights, and electrical
appliances.
Move to another location or
turn off the source of
interference.
Press DEL/CH to change the
channel.
Hang up and redial the
number.
The phone
cannot be
operated at a
useful distance
from the base
because the
signal becomes
weak or noisy
(handset’s
range has
decreased).
Be sure neither the handset’s
nor the base’s antenna is
touching a metal surface.
Return the handset to the base
and recharge the battery pack.
Lift the base’s antenna to a
fully vertical position.
The handset
battery pack
does not
charge.
Check the charging contacts
on the handset and base. If
they are dirty, clean them with
a pencil eraser.
Be sure the battery pack is
connected correctly.
Be sure the handset is
properly seated on the base.
Replace the battery pack.
The handset
does not ring or
receive a page.
Move the handset closer to the
base.
Be sure the battery pack in the
handset is connected and
charged.
Move the base away from
other electrical devices.
Lift the base’s antenna to a
fully vertical position.
You have an
incoming call,
but do not
receive any
Caller ID
information.
Let the phone ring twice before
you answer so the system has
time to record the Caller ID
information.
Check that the system is
correctly and securely
connected.
Check with your phone
company to verify that your
Caller ID service is active.
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing
defects in material and workmanship under normal use for one
(1) year from the date of purchase from RadioShack company-
owned stores and authorized RadioShack franchisees and deal-
ers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO
EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES,
INCLUDING THOSE OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THE WRITTEN LIMITED WARRAN-
TIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN,
RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY
TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH
RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED
DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF
THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAM-
AGES RESULTING FROM INCONVENIENCE, LOSS OF TIME,
DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDI-
RECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-
AGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied war-
ranty lasts or the exclusion or limitation of incidental or conse-
quential damages, so the above limitations or exclusions may
not apply to you.
In the event of a product defect during the warranty period, take
the product and the RadioShack sales receipt as proof of pur-
chase date to any RadioShack store. RadioShack will, at its op-
tion, unless otherwise provided by law: (a) correct the defect by
product repair without charge for parts and labor; (b) replace the
product with one of the same or similar design; or (c) refund the
purchase price. All replaced parts and products, and products on
which a refund is made, become the property of RadioShack.
New or reconditioned parts and products may be used in the per-
formance of warranty service. Repaired or replaced parts and
products are warranted for the remainder of the original warranty
period. You will be charged for repair or replacement of the prod-
uct made after the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or
attributable to acts of God, abuse, accident, misuse, improper or
abnormal usage, failure to follow instructions, improper installa-
tion or maintenance, alteration, lightning or other incidence of ex-
cess voltage or current; (b) any repairs other than those provided
by a RadioShack Authorized Service Facility; (c) consumables
such as fuses or batteries; (d) cosmetic damage; (e) transporta-
tion, shipping or insurance costs; or (f) costs of product removal,
installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor,
Fort Worth, TX 76102
12/99