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Other information, General product care, Causes of poor reception – RCA H5400 User Manual

Page 27: Service

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Other Information

General Product Care

To keep your unit working and looking good, follow these

guidelines:
• Avoid putting the phone near heating appliances and

devices that generate electrical noise (for example,

motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping the handset, as well as other rough

treatment to the phone.

• Clean the phone with a soft cloth.

• Never use a strong cleaning agent or abrasive powder

because this will damage the finish.

• Retain the original packaging in case you need to ship

the phone at a later date.

• Periodically clean the charge contacts on the handset

and charge cradle with a clean pencil eraser.

Causes of Poor Reception

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction that can

shield radio signals.

• You’re too close to appliances such as microwaves,

stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the

house.

• Base is plugged into AC outlet with other electronic

devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

Service

If trouble is experienced with this equipment, for repair or

warranty information, please contact customer service at

1-800-511-3180. If the equipment is causing harm to the

telephone network, the telephone company may request

that you disconnect the equipment until the problem is

resolved.
This product may be serviced only by the manufacturer

or its authorized service agents. Changes or modifications

not expressly approved by Thomson Inc. could void the

user’s authority to operate this product. For instructions

on how to obtain service, refer to the warranty included

in this guide or call customer service at 1-800-511-3180.
Or refer inquiries to: