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Troubleshooting tips, Handset sound signals, Troubleshooting guide – RCA H5400 User Manual

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5

UNKNOWN NAME: The incoming call is from an area

where name was not sent.

UNKNOWN NUMBER: The incoming call is from an area

where number was not sent.

Handset Sound Signals

Signal

Meaning

A long warbling tone

Signals an incoming call

(with ringer on)
Three short beeps

Error tone

Two short beeps (every 2 seconds) Page signal
One short beep (every 6 seconds) Low battery warning

Troubleshooting Guide

Telephone Solutions
No dial tone

• Check and repeat installation steps:

Ensure the base power cord is connected to a working

outlet.

Ensure the telephone line cord is connected to the base

and the wall jack .

• Connect another phone to the same jack; if there is still

no dial tone, the problem might be your wiring or local

service.

• The cordless handset may be out of range of the base.

Move closer to the base.

• Ensure the battery is properly charged (12 hours).

• Ensure the battery pack installed correctly.

• Did the handset beep when you pressed the TALK

button? The battery may need to be charged.

Dial tone is OK, but can’t dial out

• Make sure the type of phone service you are subscribed

to is TONE. This handset is TONE only.

Handset does not ring

• Make sure the handset ringer switch is turned on.

• The cordless handset may be out of range. Move closer

to the base.

• Check for dial tone. If no dial tone is heard, see No dial

tone above.

You experience static, noise, or fading in and out
• Change channels.

Troubleshooting Tips