beautypg.com

Raritan Computer MCIP116 User Manual

Page 78

background image

70

M

ASTER

C

ONSOLE

IP

U

SER

G

UIDE

Q

UESTION

/

P

ROBLEM

A

NSWER

/

S

TATEMENT

Remote Console doesn’t open
with Opera in Linux

Some versions of Opera do not grant enough permissions if
the signature of the ap- plet cannot be verified. To solve the
problem, add the lines

grant codeBase "nn.pp.rc.RemoteConsoleApplet" {

permission java.lang.RuntimePermission
"accessClassInPackage.sun.*";

to the java policy file of opera (e.g.
/usr/share/opera/java/opera.policy ).

Remote console is unable to
connect and displays a timeout
error.

Check your hardware. If there is a proxy server between the
MCIP and your host, then you may not be able to transfer
the video data using RFB. Establish a direct connection
between the MCIP and the client. Furthermore, check the
settings of the MCIP and choose a different server port used
for RFB transfer. If you use a firewall then check the
according port for accepting connections. You may restrict
these connections for the IP addresses used by the MCIP
and your client.

For SUN computers a USB
keyboard does not work.

The MCIP emulates a USB keyboard. If you attach a USB
keyboard to your host two keyboards are detected. It cannot
be predicted which one of these comes first and you will be
able to work with. SUN supports only one USB keyboard.

Text modes are distorted and/or
flicker but graphics modes
work fine.

This is a known but currently unsolvable problem. It
happens only if a fixed monitor resolution of 1280x1024 or
higher is selected. As a workaround you may select a
smaller resolution. The resolution 1280x768/60Hz is
affected partially only so it is worth a try.

The local monitor displays
video data but the remote
screen remains blank.

If the Remote Console is connected (look at the status line
of the Remote Console) you should verify that the flat panel
interface is not switched off by the video driver of your
operating system.

No local monitor is connected
but the remote screen remains
blank.

If the Remote Console is connected (look at the status line
of the Remote Console) you should verify that the Monitor
Dongle is connected to the VGA socket on the port
replicator. This is a connector shipped with your MCIP. If it
was not connected you should fix this and reboot the server
afterwards.