Product support guide, Sd card firmware file structure, Contact information – Ricoh D015 User Manual
Page 36: Training information, Documentation
Product Support Guide
D014 / D015
Ver.1.9
Page 36 of 38
1/16/2009
Subject to change without notice
SD Card Firmware File Structure
Contact Information
Name
Contact
Technical Services Call Center (Hotline)
Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software
Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center
(800) 557-4264 http://m
Technology Solutions Center Web Site
http://www.tscweb.net
Configurator
http://www.connectivity-cafe.com
Ricoh Web Site
/
Savin iLINC Web Site
http://m
Headquarter Web Sites
Ricoh Corporation: m
Savin Corporation:m
Gestetner Corporation: /
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets
(800) 336-MSDS (6737)
Eastern Training Center
(973) 808-7646 http://www.ricohuniversity.com
Western Training Center
(714) 566-3692 http://www.ricohuniversity.com
Training Information
Instructor-Led Training (ILT) – The current instructor-led training program (B132/B200) will be updated to
include the D014/D015 information. This five-day course will be revised so that the D014/D015 models are
the lead products to be emphasized during the course. All significant differences between the two models
will also be covered during the course. The official name of the course will be D014/D015 Color MFP.
Documentation
Description
EDP Code
RFG E-Source Number
Service Manual
003379MIU
029235
Parts Catalog
003380MIU
030038
Point to Point
002281MIU
030035
CBT Self-Pace Update
003378MIU
-
SD CARD
Romdata
Folder
D014
Folder
Firmware
File