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Caller id solutions, Skype solutions – RCA 28300 User Manual

Page 44

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Handset displays "HANDSET NEEDS REGISTRATION"

• Follow the programming in the telephone procedures to re-register the handset

to the base.

• Press the SELECT button to begin handset registration. Follow instructions on

Handset screen.

Registration did not work

• Charge the batteries for 16 hours.
• Uplug and then plug in the power adaptor.

Caller ID Solutions

No Display

• Charge or replace the batteries.
• Make sure that the unit is connected to a non-switched electrical outlet.

Disconnect the AC power adaptor from the base and reconnect it.

Caller ID Error Message

• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates
the presence of noise on the line.

No Caller ID

• In order to receive Caller ID information, you must subscribe to the standard

name/number Caller ID service from your local telephone company.

Skype Solutions

Unable to make Skype Call

• Check to see that Skype is logged into and running properly (NOTE: The Skype

software should be 1.4 or later version).

• 8300 Hardware is connected to PC and USB Driver is functioning properly.
• PC is not in hibernate mode.

Unit Locks Up During Skype Call

• Reboot your computer.