RCA Model 29318 User Manual
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2
3
1
I
NTRODUCTION
Your speakerphone is designed to give you flexibility in
use and high quality performance. To get the most from
your new telephone, we suggest that you take a few
minutes right now to read through this instruction manual.
B
EFORE
Y
OU
B
EGIN
P
ARTS
C
HECKLIST
Your package should contain the following items:
4. Plug the handset line into the
unit, then hang up the phone.
5. Set the PULSE/TONE switch to
TONE if you use Touch-Tone
service; set it to PULSE if you
have rotary service.
6. Set the RINGER VOLUME
switch as desired.
7. The unit is properly installed if
you pick up the handset and
hear the dial tone. Otherwise,
recheck all installation steps.
S
PEAKERPHONE
B
ASICS
S
PEAKERPHONE
L
OCATION
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone
might pick up these sounds and prevent the
speakerphone from going into the receiving mode when
you finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or
next to a cabinet, which can generate an echo effect.
S
PEAKERPHONE
U
SE
Note the following guidelines when using the
speakerphone:
• The speakerphone works similar to a two-way radio in
that you can only listen or talk at one time.
• Stay reasonably close to the phone so that you can be
clearly heard by the person to whom you are talking.
• You can adjust the speaker volume by sliding the
VOLUME control on the right side of the base unit.
• The speakerphone indicator comes on when the
speakerphone is in use.
M
AKING
A
C
ALL
1. Press the SPEAKER button instead of picking up the
handset.
2. Adjust volume if needed.
3. Make your call.
4. Press SPEAKER again to hang up the phone.
R
ECEIVING
A
C
ALL
Make sure that the RINGER switch is set to HI or LO or the
phone will not ring.
1. Press the SPEAKER button instead of picking up the
handset when the phone rings.
2. Adjust volume if needed.
3. Press SPEAKER again to hang up the phone.
S
WITCHING
BETWEEN
S
PEAKER
AND
H
ANDSET
You can switch between speakerphone and handset while
the phone is dialing a number, or anytime during a
conversation.
• Speaker to Handset — Pick up the handset.
• Handset to Speaker — Press SPEAKER, then hang up
handset.
T
ELEPHONE
B
ASICS
V
OLUME
C
ONTROLS
Control the volume of both the handset and the
speakerphone:
• Use the SPEAKER volume control to adjust
speakerphone volume.
• Use the HANDSET RECEIVER volume control to adjust
the handset volume.
T
EMPORARY
T
ONE
F
EATURE
If you have Pulse (rotary) service, and want to access
customer calling services that require Tone dialing, such as
getting information from a local bank, you can use this
feature.
1. Press the tone button ( * ) after you have connected to
the service to enable Tone dialing.
2. When you hang up, the phone automatically returns to
Pulse dialing mode.
F
LASH
Press the FLASH button instead of using the hook switch to
activate customer calling services such as call waiting or
call transfer, which are provided by your local phone
company.
R
EDIAL
Redial the last number you called by pressing the REDIAL
button after you get a dial tone.
NOTE:
The Redial feature holds in memory the last phone
number you dialed (as many as 31 digits). If you pressed
any numbers after dialing the phone number, (for
example, when accessing a voice-menu system) those
numbers also are redialed.
M
EMORY
Store as many as 12 numbers in memory for easy dialing.
Three can be stored in the Emergency Quick Dial locations,
and ten additional numbers can be stored in the numbered
keys (0-9).
S
TORING
A
N
UMBER
IN
M
EMORY
1. Press SPEAKER (or pick up the handset).
2. Press STORE.
3. Dial the number to be stored (up to 16 digits).
4. Press STORE button.
5. Press a Memory Location (0-9 on the keypad), or an
EMERGENCY QUICK DIAL button.
6. Press SPEAKER (or hang up the handset).
7. Record the phone number on the memory directory
(located under the plastic cover).
A
DDING
A
P
AUSE
TO
THE
D
IALING
S
EQUENCE
Use the REDIAL button to insert a delay in the dialing
sequence when storing a number, for example, when you
need to dial 9 to get an outside line.
Press REDIAL at the point in the dialing sequence in which a
pause is required.
C
HANGING
A
S
TORED
N
UMBER
Change a stored number by replacing it with a different
number.
D
IALING
A
N
UMBER
FROM
M
EMORY
You can dial numbers from memory when using the
handset or speakerphone. When you get a dial tone, press
the MEMORY DIAL button followed by the memory location
(0-9) for the number you want to dial.
IMPORTANT:
If you make test calls to emergency
numbers, remain on the line and explain the reason for
the call. Also, make these calls in off-peak hours, such as
early morning or late evening.
FCC R
EGISTRATION
I
NFORMATION
Your telephone equipment is registered with the Federal Communications
Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the
FCC Registration number and Ringer Equivalence Number (REN) for the equipment.
You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to
one line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use
your own telephone equipment if you are on a party line. Check with your local
telephone company.
• Notice must be given to the telephone company upon permanent disconnection of
your telephone from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right
to bring a complaint to the Commission pursuant to procedures set forth in Subpart
E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations of procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
I
NTERFERENCE
I
NFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
•
Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
•
Connect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
H
EARING
A
ID
C
OMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
Model 29318GE1-A
15678410 (Rev. 1 E/S)
00-44
Printed in China
Phone line cord
Handset cord
Base unit
Handset
M
ODULAR
J
ACK
R
EQUIREMENTS
You need an RJ14C or RJ11 type modular
jack, which is the most common type of
phone jack and might look like the one
pictured here. If you don’t have a modular
jack, call your local phone company to find
out how to get one installed.
I
NSTALLATION
D
ESKTOP
I
NSTALLATION
1. Plug the handset cord into the handset, and into the
telephone jack on the left side of the unit.
2. Plug the telephone line cord into a modular jack (RJ11C
or RJ14C) and into the PHONE LINE jack on the back of
the unit.
3. Adjust the RINGER volume
switch to the desired setting.
4. Set the PULSE/TONE switch to
TONE if you use Touch-Tone
service; set it to PULSE if you
have rotary service.
5. The unit is properly installed if
you pick up the handset and
hear the dial tone. Otherwise,
recheck all the installation
steps.
P
HONE
C
ORD
W
RAP
You can wrap any extra phone
cord to get it out of the way.
W
ALL
M
OUNT
I
NSTALLATION
The speakerphone can be
mounted on a wall phone
plate (not included).
1. Plug the phone cord into
the phone jack on the back
of the unit, and wrap the
extra phone line around
the bottom of the base.
2. Connect the phone line to
the modular jack on the
wall.
3. Slip the mounting holes over the wall plate posts and
slide the unit down firmly into place.
S
ERVICE
FCC requires this product to be serviced only by the
manufacturer or its authorized service agents. In
accordance with FCC requirements, changes or
modifications not expressly approved by ATLINKS USA
could void the user’s authority to operate this product. For
instructions on how to obtain service, call Consumer
Information, 1-800-448-0329.
Attach your sales receipt to the booklet for future reference
or jot down the date this product was purchased or
received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase date___________________________________________
Name of store___________________________________________
L
IMITED
W
ARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first
rental or 45 days from date of shipment to the rental firm,
whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished
unit.
• The exchange unit is under warranty for the remainder of
the original product’s warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which
were originally provided with the product. We
recommend using the original carton and packing
materials.
• Include evidence of purchase date such as the bill of sale.
Also print your name and address and a description of
the defect. Send via standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
• Insure your shipment for loss or damage. Thomson
accepts no liability in case of damage or loss en route to
Thomson.
• A new or refurbished unit will be shipped to you freight
prepaid.
What your warranty
does not cover:
• Customer instruction. (Your Owner’s Manual provides
information regarding operating instructions and user
controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into
other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning
damage.
Product Registration:
• Please complete and mail the Product Registration Card
packed with your unit. It will make it easier to contact you
should it ever be necessary. The return of the card is not
required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you
may have other rights which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for
warranty information.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
D
IALING
THE
E
MERGENCY
Q
UICK
D
IAL
N
UMBERS
To dial one of these numbers, just press its button after you
get a dial tone.
C
HAIN
D
IALING
FROM
M
EMORY
Use this feature to make calls which require a sequence of
numbers, for instance if you use a calling card for a
frequently called long distance number. Basically, you dial
each part of the sequence from memory. The following
example shows how you can use chain dialing to make a
call through a long distance service:
The Number For Memory Location
Long distance access number
7
Authorization code
8
Frequently called long distance number
9
1. Press SPEAKER (or pick up the handset).
2. Press the MEMORY DIAL button and then press 7.
3. When you hear the access tone, press MEMORY DIAL
and then press 8.
4. At the next access tone, press MEMORY DIAL and then 9.
T
ROUBLESHOOTING
G
UIDE
Problem
Solution
No dial tone.
• Check hook switch to make
Won't dial out
sure it pops up.
• Make sure speakerphone indicator
comes on (if using speakerphone.)
• Make sure TONE/PULSE is set to
correct position.
• Unplug the phone, wait 30
seconds, and plug the phone back
in. Then lift the handset to check
the dial tone.
Phone doesn’t ring
• Check RINGER volume.
• Could have too many phones on
one line. (The total REN of all
phones should not be greater than
the maximum REN for your calling
area, Usually 5.)
Low handset or
• Check the volume settings.
speaker volume
Light and tone
• This is normal as power is
feedback flutter when
fluctuating with phone
dialing in PULSE mode.
outpulsing.
Can’t be heard by
• Make sure phone cord is securely
other party
plugged in.
Memory dialing
• Make sure you entered numbers
correctly. (See "Memory.")
G
ENERAL
P
RODUCT
C
ARE
To keep your telephone working and looking good, follow
these guidelines:
• Avoid putting it near heating appliances and devices that
generate electrical noise (for example, motors or fluores-
cent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the an-
swerer.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.
• Retain the original packaging in case you need to ship it
at a later date.
ATLINKS USA, Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2000 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0
#
TONE
*
FLASH
REDIAL/PAUSE
SPEAKER
MEMORY DIAL
STORE
A
B
C
STORE
ONE TOUCH SPEED DIAL
1 2 3
4 5 6
7 8 9
0
1
2
3
We bring good things to life.
Speakerphone
with 12-Number Memory
User’s Guide
29318
WARNING:
TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE EXCLAMATION
POINT WITHIN THE
T R I A N G L E I S A
WARNING SIGN
ALERTING YOU OF
I M P O R T A N T
I N S T R U C T I O N S
A C C O M P A N Y I N G
T H E P R O D U C T .
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
T R I A N G L E I S A
W A R N I N G S I G N
ALERTING YOU OF
" D A N G E R O U S
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
D O N O T R E M O V E C O V E R
( O R B A C K ) . N O U S E R -
S E R V I C E A B L E PA R T S I N -
S I D E . R E F E R S E R V I C I N G
T O Q U A L I F I E D S E R V I C E
PERSONNEL.
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0
#
TONE
*
FLASH
REDIAL/PAUSE
SPEAKER
MEMORY DIAL
STORE
A
B
C
STORE
ONE TOUCH SPEED DIAL
1 2 3
4 5 6
7 8 9
0
4
5
6
RINGER
volume
switch
ABC
2
DEF
3
1
JKL
5
MNO
6
GHI
4
TUV
8
WXYZ
9
PQRS
7
OPER
0
#
TONE
*
FLASH
REDIAL/PAUSE
SPEAKER
MEMORY DIAL
STORE
A
B
C
STORE
ONE TOUCH SPEED DIAL
1 2 3
4 5 6
7 8 9
0
SPEAKER button
Speakerphone
indicator
FLASH
button
STORE button
MEMORY
DIAL button
REDIAL/PAUSE button
EMERGENCY QUICK DIAL buttons
SPEAKER volume control
TONE/
PULSE
switch
TONE
button
HANDSET
RECEIVER volume
control switch