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RCA 27930/31 User Manual

Id f, Cid r, Fcc r

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I

NTRODUCTION

Your Caller ID phone stores and displays specific
information, provided by your local telephone company, to
subscribers of Caller ID or similar caller identification
services. You must subscribe to one of these services in
order to use this unit.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you were away.

To get the most from your new phone, we suggest that
you take a few minutes right now to read through this
user's guide.

IMPORTANT:

In order to use this unit, you must

subscribe to either the standard Name/Number Caller
ID Service or Caller ID with Call Waiting Service. To
know who is calling while you are on the phone, you
must subscribe to Caller ID with Call Waiting Service.

IMPORTANT:

Because cordless phones operate on

electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your
home goes out.

CAUTION:

When using telephone equipment,

there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.

B

EFORE

Y

OU

B

EGIN

P

ARTS

C

HECKLIST

Make sure your package includes the items shown here.

D

IGITAL

S

ECURITY

S

YSTEM

Your cordless phone uses a digital security system to
provide protection against false ringing, unauthorized
access, and charges to your phone line.

When you place the handset in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the handset in the base for
about 20 seconds to reset the code.

I

NSTALLATION

D

ESKTOP

I

NSTALLATION

NOTE :

For desktop charging only, the handset is able

to charge facing up or down.

1. Remove the battery compartment door on the handset,

insert the battery pack, plug the cord into the jack (inside
the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON and place

the handset in the cradle on the base.

3. Plug the telephone line cord into the TEL LINE jack on

the back of the base and into a modular jack.

4. Plug the power supply into the power jack on the back of

the base and the other end into an electrical outlet. The
"charge" indicator comes, verifying the battery is
charging.

Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.

CAUTION:

Use only the ATLINKS USA, Inc.

5-2501 power supply that came with this unit.
Using other power supplies may damage the unit.

NOTE :

The phone is shipped in Tone Dialing Mode

from the manufacturer.

W

ALL

M

OUNT

I

NSTALLATION

Because it is necessary to charge the handset for 12 hours
prior to connecting the phone for use the first time, it is
better to leave the unit on a flat surface during initial
charge before attempting to hang it on the wall.

1. Remove the battery compartment door on the handset,

insert the battery pack, plug the cord into the jack (inside
the compartment), and replace the compartment door.

2. Set the RINGER switch (on the handset) to ON and place

the handset in the cradle on the base.

3. Plug the power supply into the power jack on the back of

the base and the other end into an electrical outlet. The
"charge" indicator comes, verifying the battery is charging.

Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.

4. Remove the handset from the cradle and set aside. Turn the

base over and align the four slots on the bottom of the
base with the four hook-tabs on the mounting bracket.

5. Insert the hook-tabs into the slots and push upwards

until the mounting bracket snaps securely into place.

6. Plug the telephone line cord into the TEL LINE jack on the

back of the base and the other end into a modular jack.

7. Slip the mounting holes on the bracket over the wall

plate posts and firmly slide the unit down into place
(wall plate not included).

8. Place the handset in the cradle.

NOTE:

If desired, gather the extra telephone line and

power supply cord together, fasten with a wire tie, and
store inside the wall mounting bracket.

NOTE :

The phone is shipped in Tone Dialing Mode

from the manufacturer.

CAUTION:

Use only the ATLINKS USA, Inc.

5-2501 power supply that came with this unit.
Using other power supplies may damage the unit.

S

ET

U

P

There are five programmable menus available: Language,
Area Code, Ringer Tone, Set Tone/Pulse, and Default Setting.

L

ANGUAGE

S

ETTING

S

ELECTION

1. Press the flash/program button until “

1ENGLISH 2FRA

3ESP “ shows in the display. “1ENGLISH “ is the default
setting.

2. Use the CID review (up or down arrow) button or the

handset number pad to enter your selection.

3. Press flash/program to store selection. You will hear a

confirmation tone.

A

REA

C

ODE

S

ELECTION

1. Press the flash/program button until

“SET AREA CODE - - -”

shows in the display. “

- - -” is the default setting.

2. Use the handset number pad to enter your three digit

area code.

3. Press flash/program to store selection. You will hear a

confirmation tone.

R

INGER

T

ONE

S

ELECTION

1. Press the flash/program button until “

SET RINGER

TONE123” shows in the display. “1” is the default
setting.

2. Use the CID review (up or down arrow) button or the

handset number pad to scroll to 1, 2, or 3.

3. Press flash/program to store selection. You will hear a

confirmation tone.

T

ONE

/P

ULSE

D

IALING

S

ELECTION

1. Press the flash/program button until “

SET TONE/PULSE

1TONE 2PULSE” shows in the display. “1TONE” is the
default setting.

2. Use the CID review (up or down arrow) button or the

handset number pad to scroll to

1TONE or 2PULSE.

3. Press flash/program to store selection. You will hear a

confirmation tone.

D

EFAULT

S

ETTING

S

ELECTION

1. Press the flash/program button until

DEFAULT SETTING?

1YES 2NO shows in the display. “2NO” is the default
setting.

2. Use the CID Review (up or down arrow) button or the

handset number pad to scroll to

1YES or 2NO.

3. Press flash/program to store selection. You will hear a

confirmation tone.

C

ORDLESS

P

HONE

B

ASICS

R

ECEIVING

A

C

ALL

1. Check the display to see who is calling.

2. Press the TALK button.

M

AKING

A

C

ALL

To make a call, press the TALK button before you dial and
press it again to hang up.

R

EDIAL

While the phone is on, press the redial/delete button to
redial the last number you dialed (up to 32 digits). If you
get a busy signal, and want to keep dialing the number,
just press redial/delete again (you don't have to turn the
phone off and back on).

F

LASH

Use the flash/program button to activate custom calling
services such as call waiting or call transfer, which
are available through your local phone company.

TIP:

Don’t use the TALK button to activate custom

calling services such as call waiting, or you’ll hang up
the phone.

I

N

U

SE

I

NDICATOR

The phone is ON when the indicator on the handset
antenna is lit and the page/ in use indicator on the base is
lit. The antenna indicator and the in use indicator on the
base flashes when you receive a call.

C

HANNEL

B

UTTON

While talking, you might need to manually change the
channel in order to get rid of static. Press and release the
chan button to advance to the next clear channel.

T

EMPORARY

T

ONE

This feature enables pulse (rotary) service phone users to
access touch-tone services offered by banks, credit card
companies, etc., by pressing the TONE button to
temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you
would:

1. Call the bank’s information line.

2. Press the TONE button (*) after your call is answered.

3. Follow the voice instructions to complete your

transaction.

4. Hang up when finished. The phone returns to Pulse

(rotary) service.

H

OLD

Press the hold button to put a call on hold.

HOLD shows in

the display, and the handset antenna indicator flashes. To
release a line on hold, press the hold button again or pick
up an extension phone.

C

ANCEL

Press the cancel button to cancel any command you
initiated. Press cancel to hang up after finishing a call.

F

INDING

THE

H

ANDSET

This feature helps to locate a misplaced handset.

Press the PAGE button on the base. The handset beeps
continuously for about 2 minutes or until you press the
TALK button on the handset..

NOTE:

The ringer does not have to be on for this

feature to work.

R

INGER

S

WITCH

The RINGER switch must be ON for the handset to ring
during incoming calls.

V

OLUME

The VOLUME button controls the volume of the handset's
earpiece.

V

OICE

M

ESSAGING

Provided your phone company offers
voice messaging service and you
subscribe to it, the in use/vmwi
indicator on the base flashes when the
phone is not in use to indicate there is
a message waiting. It stops flashing
after the message has been reviewed.

C

ALLER

ID F

EATURES

This unit receives and displays information transmitted by
your local phone company. This information can include
the phone number, date, and time;

or the name, phone

number, date, and time. The unit can store up to 40 calls
for later review.

C

ALLER

ID

WITH

C

ALL

W

AITING

Provided you subscribe to Caller ID with Call Waiting
service from your phone company, you are able to see who
is calling when you hear the call waiting beep. The caller
identification information appears in the display after you
hear the tone.

• Press the flash button to put the current person on hold

so that you can answer the incoming call.

IMPORTANT:

In order to use the Caller ID functions

with this unit, you must subscribe to either the
standard Name/Number Caller ID Service or Caller
ID with Call Waiting Service. To know who is calling
while you are on the phone, you must subscribe to
Caller ID with Call Waiting Service.

R

ECEIVING

AND

S

TORING

C

ALLS

When you receive a call, the information is transmitted by
the phone company to your Caller ID telephone between
the first and second ring.

When the memory is full, a new call automatically replaces
the oldest call in memory.

NEW appears in the display for

calls received that have not been reviewed.

NOTE:

Check with your local phone company

regarding name service availability.

R

EVIEWING

R

ECORDS

As calls are received and stored, the display is updated to
let you know how many calls have been received.

• Press the CID review down button to scroll through the

call records from the most recent to the oldest.

• Press the CID review up button to scroll through the call

records from the oldest to the newest.

T

RANSFERRING

CID R

ECORDS

TO

M

EMORY

You may transfer a Caller ID record to your phone’s
memory.

NOTE:

It is important that you format CID records

correctly before storing in memory. It is not possible to
re-format CID records stored in memory.

1. Use the CID review (up or down arrow) button to scroll

to the desired record.

2. Press the mem button.

3. Press the desired memory location. Example, press the

number 1 key to store the record in memory location 1.
You will hear a confirmation tone.

D

ELETING

R

ECORDS

Use the redial/delete button to erase the record currently
shown in the display or all records.

D

ELETING

THE

C

URRENT

R

ECORD

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to

display the desired Caller ID record.

3. Press redial/delete. The display shows

DELETE CALL ID?

4. Press redial/delete again to erase the record and the

next Caller ID record shows in the display. You will hear
a confirmation tone.

D

ELETING

A

LL

R

ECORDS

1. Make sure the phone is OFF (not in talk mode).

2. Use the CID review (up or down arrow) buttons to

display any Caller ID record.

3. Press and hold redial/delete button until

DELETE ALL?

shows in the display.

4. Press redial/delete again to erase all records. You will

hear a confirmation tone.The display shows

NO CALLS.

27930/31

40-Channel 2.4 GHz Caller ID with
Call Waiting Cordless Telephone
User's Guide

We bring good things to life.

FCC R

EGISTRATION

I

NFORMATION

Your telephone equipment is registered with the Federal
Communications Commission and is in compliance with parts 15 and
68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other
information, the FCC Registration number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request, provide
this information to your telephone company.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices
ring when your telephone number is called. In most (but not all)
areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact
your local telephone company.
Notes
• This equipment may not be used on coin service provided by the

telephone company.

• Party lines are subject to state tariffs, and therefore, you may not

be able to use your own telephone equipment if you are on a
party line. Check with your local telephone company.

• Notice must be given to the telephone company upon

permanent disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm
the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service may
be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly
notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth
in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action
is required in the operation of its business and not inconsistent
with FCC Rules and Regulations. If these changes are expected to
affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.

H

EARING

A

ID

C

OMPATIBILITY

This telephone system meets FCC standards for Hearing Aid
Compatibility.

ATLINKS USA, Inc.

10330 North Meridian Street

Indianapolis, IN 46290

© 2001 ATLINKS USA, Inc.

Trademark(s) ® Registered

Marca(s) ® Registrada(s)

Model 27930/31A
15727280 (Rev. 3 DOM E)
01-34
Printed in China

M

ODULAR

J

ACK

R

EQUIREMENTS

You need an RJ11 type modular phone jack, which
is the most common type of phone jack and might
look like the one pictured here. If you don’t have a
modular jack, call your local phone company to
find out how to get one installed.

INSTALLATION NOTE:

Some cordless telephones

operate at frequencies that may cause interference to
nearby TVs microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a
TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances.

Certain other communications devices may also use the
2.4 GHz frequency for communication, and, if properly
set, these devices may interfere with each other and/or
your new telephone. If you are concerned with
interference, please refer to the owner’s manual for
these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz
frequency for communication include wireless audio/
video senders, wireless computer networks, multi-
handset cordless telephone systems, and some long-
range cordless telephone systems.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK
DO NOT OPEN

WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.

THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.

CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.

CAUTION:

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

Base

Handset

Mounting bracket

in use/
vmwi

charge/
page

PAGE

#

PAUSE

9

WXYZ

6

MNO

3

DEF

O

OPER

8

TUV

5

JKL

2

ABC

*

TONE

7

PQRS

4

GHI

1

chan

flash

red

ial

can

cel

TALK

FORMAT

CID

pro

gram

callbac

k

hold

delet

e

mute

mem

Belt clip

AC power
supply

Telephone
line cord

Handset battery

3

2

4

1

Caller ID name

Time

Date

Number of calls

Caller ID phone number

#

PAUSE

9

WXYZ

6

MNO

3

DEF

O

OPER

8

TUV

5

JKL

2

ABC

*

TONE

7

PQRS

4

GHI

1

chan

flash

red

ial

can

cel

TALK

FORMAT

CID

pro

gram

callba

ck

hold

delete

mute

mem

2

1

4

5

7

6

3

#

PAUSE

9

WXYZ

6

MNO

3

DEF

O

OPER

8

TUV

5

JKL

2

ABC

*

TONE

7

PQRS

4

GHI

1

chan

flash

redial

cancel

TALK

FORMAT

CID

pro

gram

callba

ck

hold

delete

mute

mem

VOLUME buttons

CID
review
button

chan
button

flash/
program
button

TALK/
callback
button

redial/
delete
button

TONE
button

mem
button

PAUSE
button

mute
button

RINGER
switch

cancel
button

hold
button

FORMAT
button

in use/
vmwi

charge/
page

PAGE

in use/vmwi
indicator

charge/page
indicator

PAGE
button