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Troubleshooting – Raypak 399B-2339B User Manual

Page 46

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TROUBLESHOOTING

Step 7

Step 6

Step 5

Step 1

Step 2

Step 3

Step 4

Is enable/disable

jumper intact (J1)?

Is there a call for heat?

Is there 120VAC at J8

Connector on the CPW board?

Do the combustion air

blowers come on?

Is 24VAC at present at TH (J3 & J12 on CPW

board and orange wire on ignition module)?

Check flow switch, all

connectors on CPW board

and controller.

Is air pressure switch(s) and

J2 of CPW board (N.O.)

powered?

Does F2 on ignition module

have 120VAC?

Check the fan relay. Is there

120VAC at K3 relay?

Is there continuity from the

fan relay to fan(s)?

Does air pressure switch(s)

have correct pressure?

(1.4” W.C.)

Does igniter prove?

Check Amp draw during

heat-up for 3.2 Amps or

greater.

Is air switch

bouncing?

Call our Technical Service Department

1-800-947-2975 Outside California

1-800-627-2975 Inside California

Replace gas valve

Are the gas valve

settings correct?

Replace fan relay

Replace fan

Replace air

pressure switch

Correct the air settings or

you may have to clean

burners, heat exchanger

and/or air filter.

NO

Check the switch

and/or line voltage

YES

Does the power switch

provide power to the

control panel?

Reattach

Unit is in standby mode.

YES

NO

NO

YES

NO

Replace ignition module

Check all safety limit

devices and voltage from
the transformer to J10 on

CPW board.

NO

NO

YES

YES

NO

YES

NO

YES

Is 24VAC at PS on
ignition module? Is

connecting plug

secure?

NO

YES

YES

NO

NO

YES

NO

YES

YES

NO

NO

YES

Is the flame

sensor signal to

the ignition

module greater

than 4 uA DC?

YES

NO

NO

The unit is okay

YES

YES

NO

Readjust to 3.5” W.C.

gas.

Is the unit running?

NO

YES

Replace HSI

Is the unit running?

NO

YES

Clean or replace flame sensor

Is static and dynamic inlet

manifold gas pressure correct?

Is downdraft present?

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