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Troubleshooting – Radio Shack ET-919 User Manual

Page 19

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19

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the follow-
ing suggestions might help.

Problem

Suggestion

Low volume or unusual sounds.

Someone has picked up another phone
on the same line. Hang up the other
phone.

Severe noise interference.

Press

CHANNEL

to change the channel.

Keep the handset away from computers,
remote control toys, wireless micro-
phones, alarm systems, intercoms, room
monitors, fluorescent lights, and electri-
cal appliances.

Move to another location or turn off the
source of interference.

The phone cannot be operated at a
useful distance from the base
because the signal becomes weak or
noisy (the handset’s range has
decreased).

Lift the base’s antenna to a fully vertical
position.

Be sure neither the handset’s or base’s
antenna is touching a metal surface.

Return the handset to the base to
recharge the battery pack.

The handset battery does not charge. Check the charging contacts on the

handset and base. If they are dirty, clean
them with a pencil eraser.

Be sure the battery pack is connected
correctly.

Handset does not ring or receive a
page.

Return the handset to the base to
recharge the battery pack.

Lift the base’s antenna to a fully vertical
position.

Move the handset closer to the base.

Move the base away from other electrical
devices.

43-1089.fm Page 19 Tuesday, August 17, 1999 3:24 PM