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More information, Troubleshooting tips – RCA RD2312 User Manual

Page 20

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Cannot playback tracks on the
player.
• Make sure audio tracks are encoded

in the mp3 or Windows Media
formats at supported bitrates.
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps

• WMA files may be DRM protected

and you don’t have the proper rights (
license) to play the files.

• Check the website and/or application

help system of the music download
service provider from where the
content was purchased from for
license acquisition details. For more
information on how license
acquisition works, go to www
.microsoft.com/windowsmedia/drm.

What does the PlaysForSure logo
mean?
• PlaysForSure is a new logo program

from Microsoft®. Consumers can
match the PlaysForSure logo on a
large selection of devices and online
music stores. If you see the logo,
you’ll know your digital media will
play for sure. For more information
on the Microsoft PlaysForSure
program, visit
www.PlaysForSure.com.

Note:

Under some rare

circumstances, your unit

might report less memory than is

available for storing music files. If

this happens, format the device to

recover all the memory.

Warning:

Formatting the device will

erase all stored contents.

Backup all the valuable files before

doing so.

!

More Information

30

Note:

This unit may temporarily

cease to function if

subjected to electrostatic

disturbance. To resume normal

operation, it may be necessary to

cycle the power off and back on or to

remove and reinstall the batteries.

More Information

Troubleshooting Tips

The player does not turn on when
the PLAY button is pressed?
• Batteries may be inserted incorrectly.
• Batteries may be empty.

Skipping tracks or bad sound
quality?
• Repeat, random or program function

may be activated.

• There may be strong magnetic fields

(e.g. too close to TV) near the unit.

• Low Battery level. Replace with new

ones.

Cannot perform playback?
• LOCK function may be activated.
• There may be no mp3 tracks in the

card or internal memory.

Cannot play tracks on the player?
• Track encoded bit rate may not be

between 32 to 320 kbps for mp3 or
between 48kbps to 192kbps for
Windows Media Audio.

USB display does not appear when
connected to computer?
• Check connection between your unit

and the computer. ( Refer to the “USB
Driver Installation; MusicMatch
Jukebox

TM

Software” instruction

manual)

• Check if the USB drivers are properly

installed ( Refer to the “USB Driver
Installation; MusicMatch Jukebox

TM

Software” instruction manual)

The player does not respond to key
operations?
• Turn the player off by removing the

batteries. Reinsert the batteries
properly and turn the player on
again to resume normal operations.

Note:

For better result, we

recommend a constant encoded bit

rate from 32 to 320 kbps for mp3

and 48kbps to 192 kbps for

Windows Media Audio.

Nevertheless, your unit may play

tracks encoded in variable bit rate

(VBR).

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