Nortel Networks 2004 - Manual (Page 121)

Additional features
121
Invalid ID (1) Incorrect User ID
entered. Enter correct User ID.
User ID is not in
Gatekeeper
database. Notify system
administrator.
Invalid ID (2) Incorrect User ID
entered. Enter correct User ID.
Invalid ID (3) Incorrect User ID
entered. Enter correct User ID.
User ID in
Gatekeeper database
points to originating
Call Server. Notify system
administrator.
Locked from Login Three failed attempts
to enter the correct
Station Control
Password. Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Permission Denied
(1) Remote telephone
has no Station
Control Password. Notify system
administrator.
Permission Denied
(3) Incorrect User ID
entered. Enter correct User ID.
Remote telephone
has no Station
Control Password. Notify system
administrator.
Table 2: Troubleshoot Virtual Office (Part 2 of 3)
Displayed Message Probable Cause Actions