Troubleshooting mg 1000b – Nortel Networks IP Phone 2001 User Manual
Page 71

Additional phone features
71
Troubleshooting MG 1000B
MG 1000B can display error messages on-screen. The following table
lists error messages and actions to correct the causes.
2. Using the
Navigation
keys, highlight
Resume Normal Mode
.
3. Press the
Select
key (the telephone
registers back to the Main Office).
Table 2: Troubleshooting MG 1000B
Display Message
Probable Cause
Action
Local Mode
Test Local mode.
Press the
Services
key, and then select
Resume Normal
Mode
.
Network problem.
Contact system
administrator if
problem persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to
find endpoint from
Branch User ID.
Notify system
administrator.
Local Mode
Invalid ID (2)
Branch User ID not
found in any
equipped Terminal
Number (TN).
Notify system
administrator.
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